Patient Access Representative

Where Youll Work

At CommonSpirit Mountain Region we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness.

St. Thomas More Hospital a 25-bed Critical Access Hospital is the cornerstone of health care services for Fremont County and surrounding southern Colorado communities. St. Thomas More offers 24hour emergency and trauma services; inpatient acute care; intensive care; labor delivery and nursery care; multi-modal diagnostic imaging; inpatient and outpatient surgical services; rehabilitation services; cardiopulmonary rehab and diagnostics; sleep studies; an infusion center; wound care; and a community blood bank. We are on a mission to provide high quality care with zero harm to patients and employees.

We are a high reliability organization with positive patient outcomes. Our board-certified physicians specialize in emergency medicine internal medicine urology bariatric services obstetrics / gynecology services general surgery orthopedic surgery and osteopathic treatment. Employees of St. Thomas More enjoy the camaraderie of a close-knit community hospital the relaxed feel of small-town life and an affordable cost of living in a town rich in culture and historic architecture.

Located about 50 miles from Colorado Springs at the foothills of the Rocky Mountains and the mouth of the Royal Gorge locals and visitors alike enjoy this area for some of the states best hiking wildlife rafting camping fishing climbing and mountain biking. Canon City has an assortment of restaurants and breweries and Farmers Markets in the summer months.

Job Summary and Responsibilities

As the champion of first impressions our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization operations customer service and have plenty of opportunity to lead and guide change.

Youll be seen as a valued resource as you collaborate with administration management physicians and other staff members to support our patients visitors and other this Patient Access Representative role you will :

• Create a positive impression for each patient family member visitor or staff while performing the tasks of pre-admitting admitting and / or registering routing or escorting patients family or visitors.
• Interview patients or relatives to obtain demographic and financial information required to complete the registration / admission and record the information in the electronic record system.
• Verify insurance benefits; explain financial requirements to the patient or patient representative and collect the outstanding patient portion prior to or at the point of service.
• Serve as a mentor to new associates and assist in new employee orientation.

Job Requirements

In addition to bringing your whole self to the workplace each day qualified candidates will need the following :

Physical Requirements -Sedentary work -(prolonged periods of sitting and exert up to 10lbs force occasionally)

Required Experience :

Unclear Seniority

Key Skills

Data Entry,Deputy,Drafting,Hibernate,Administration Support,Activex

Employment Type : Unclear

Experience : years

Vacancy : 1