Operations Manager

Operations Manager

Harbinker is an American commercial electric vehicle (EV) company on a mission to transform an industry starving for innovation. Harbinker's best-in-class team of EV, battery, and drivetrain experts have pooled their deep experience to bring a first-of-its-kind EV platform to support the growing demand for medium-duty EVs and Hybrids. Harbinker : Familiar Form, Revolutionary Foundation.

Job Overview

The Operations Manager is responsible for overseeing all day-to-day activities at an offsite electric vehicle repair facility. This role ensures safety, quality, productivity, and delivery targets are achieved through strong leadership of team leads and technicians. The Operations Manager works cross-functionally with Manufacturing Engineering, Quality, Supply Chain, and Logistics to optimize repair operations and drive continuous improvement.

What You'll Do :

• Lead and manage a team of technicians and team leads performing electric vehicle repairs and rework.
• Ensure all repair operations meet safety, quality, and timing standards.
• Develop and maintain standard operating procedures (SOPs), work instructions, and repair documentation.
• Plan and coordinate daily shop operations including staffing, scheduling, material flow, and work assignments.
• Partner with Quality and Engineering to identify root causes and implement corrective actions for product and process issues.
• Track and report key performance indicators (KPIs) such as throughput, first-time quality, rework rate, and labor efficiency.
• Promote a culture of accountability, continuous improvement, and team development.
• Oversee facility logistics including tooling, equipment maintenance, and workspace organization.
• Collaborate with HR and leadership to recruit, train, and evaluate team members.
• Support planning and execution of new repair programs or process changes.
• Ensure compliance with all environmental, health, and safety (EHS) standards.

Who You Are :