Business Analyst

Job Description

Job Description

Position Summary

The Business Analyst role is responsible for working with their functional leader to create and implement processes, workflows, dashboards and analytical reports within the Patient Services and Marketing department(s) within the organization. This role works closely with IT to facilitate effective development and implementation of solutions aimed at providing the tools and information needed to meet company objectives for their assigned business unit.

Job Responsibilities

Responsibilities include, but are not limited to, the following :

Communication and Collaboration

Interact closely with the IT department and business units to achieve company objectives including documentation of processes and procedures, development of new and improved tools and efficiencies, development and delivery of staff training and facilitating the implementation on use of new and updated processes and tools. Participate in cross-functional meetings, workshops, or projects with other business analysts in the organization.

Process and Information Analysis

• Collect, consolidate, and streamline business requirements from the assigned department(s) to develop and improve processes, procedures and workflows.
• Act as a liaison between department staff and IT by gathering end-user request, workflow analysis, business requirements.
• Help identify improvement opportunities, eliminate bottlenecks, and streamline workflows through analysis of data and day-to-day activities across assigned department(s).

Project Management

System Enhancements

Reporting, Tracking, and Documentation

Other duties as assigned.

Required Qualifications

Preferred Qualifications

Physical Requirements :