Scheduler - Cardiovascular Clinic

Administrative / Clerical

Sets up exams, procedures and tests for patients; handles customer service inquiries. Ensures the smooth operation by obtaining accurate and complete patient and insurance information.

Responsibilities include :

• Delivering customer service by answering incoming phone calls to determine the appropriate exam / test / procedure and scheduling patient appropriately.
• Reviewing screening forms and obtaining / verifying patient and insurance information to ensure accuracy and completeness.
• Ensuring best customer service experience by properly educating the patient on the exam / test / procedure and answering related questions.
• Updating patient records, including any necessary notes for the technologist, customer, or future reference.
• Following specific protocols and keeping up-to-date documentation to ensure compliance.

Required :

Preferred :