Automotive Service Advisor

Job Description

Job Description

Benefits :

• 401(k) matching
• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance

Job description

Seeking a Service Writer with experience. Unfortunately we do not have time to train anyone from scratch at this time. We need an advisor with bare minimum of 3 years experience in a shop. Preferably an independent shop. We're a busy and fast growing automotive service center with lots of opportunity for growth.

Duties :

Greet customers and provide excellent customer service

Listen to customer concerns and accurately document vehicle issues

Generate repair orders and provide detailed explanations of recommended services

Communicate with technicians to ensure timely completion of repairs

Provide estimates for automotive services and obtain customer approval

Coordinate with parts department to ensure necessary parts are ordered and available for repairs

Maintain accurate records of customer interactions and transactions

Process payments and handle cash transactions

Skills required for this job :

Need to have a basic understanding of the anatomy of automobiles and how they work

You must know how to dress nicely and keep good hygiene

Must be able to operate a computer and type efficiently

Automotive service knowledge, including understanding of vehicle maintenance and repair processes

Strong communication skills, both verbal and written

Excellent customer service skills, with the ability to build rapport with customers

Detail-oriented with strong organizational skills

Ability to work in a fast-paced environment and prioritize tasks effectively

Proficient in computer systems and software used for generating repair orders and invoices

Cash handling experience is preferred

If you have a passion for the automotive industry and enjoy providing exceptional customer service, we want to hear from you! Join our team as a Service Writer and be part of a dynamic and growing company.

Note : This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or requirements associated with the role.

Job Type : Full-time

Pay : $70,000 - $100,000 per year , varies based on skill level experience and efficiency

Expected hours : 45-50 hours per week

Benefits :

Life insurance

Paid time off

Retirement plan

Tuition reimbursement

Health insurance

401k matching

Shift :

Day shift

Work Days :

Monday to Friday

No weekends

Experience :

Service writing : 3 years (Required)

Work Location : In person