Customer Service Representative

Customer Service Rep – Compensation : $22-$25 DOE

Located in Westlake Village, CA (Full-Time In Office)

Caldera Medical’s Mission - To Improve the Quality of Life for Women!

Caldera Medical is seeking an outstanding Customer Service Representative to provide stellar service to our customers. The Customer Service Representative (CSR) will primarily support daily sales order processing, respond to phone calls and general email inquiries from customers, and process customer claims and customer reporting.

Duties and Responsibilities :

• Order processing : manual keying order, web order entry, and other system orders to process. These include Sales Orders, Returns, and Credit Memos.
• Provide customer service coverage over the phone and email, answering order questions and resolving issues.
• Assist with questions originating within Manufacturing in relation to orders, deliveries, and product information.
• Provide backup support to other team members in the Customer Service Department

Required Knowledge, Skills, and Abilities :

Preferred Knowledge, Skills, and Abilities :

Other Necessary Skills & Key Attributes

Competitive Compensation, Comprehensive Benefits, and more!

Hear it from our very own!