Vice President of Residential Operations

Position :          Vice President of Residential Operations

Location :         Stamford, CT

Ability to travel to Connecticut and New Jersey locations as needed

Description :  Building and Land Technology (BLT) is seeking a  Vice President of Residential Operations  to oversee our residential portfolio of approximately 4,000 rental apartments located in Stamford and Norwalk CT, and Jersey City, NJ.  This position is based out of our corporate office in Stamford, CT.  The primary function of this role is to provide operational management and oversight of our residential teams.

Duties and Responsibilities for the Vice President of Residential Operations :

Operational Management :

• Develop and enforce policies to ensure consistent achievement of quality standards and operating objectives
• Ensure residential management team is on track and implementing business plans effectively
• Conduct market surveys and stay informed on relevant market trends
• Serve as interface between the asset management and property management teams
• Perform property site walks, file audits, and stale unit inspections to ensure company standards are being consistently achieved
• Oversee asset management processes and ensure timely completion of all deadlines
• Generate reporting on asset and portfolio performance to develop insights into opportunities for improvement
• Supervise leasing efforts, including setting protocols for lead follow-ups and ensuring compliance.
• Lead renewal efforts by monitoring timely offers, managing resident outreach, and reviewing renewal negotiations.
• Oversee collections processes, including coordinating with legal teams and monitoring eviction hearings.
• Create training modules to support continuous improvement across the team.

Financial Management :

Team Leadership :

Qualifications for the Vice President of Residential Operations :

Benefits offered to the position of Vice President of Residential Operations :

BLT is an equal opportunity employer

This job description is intended to provide an overview of the position and is not an exhaustive list of responsibilities, duties, or qualifications. The role may evolve, and additional tasks may be assigned as necessary to meet business needs.

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