Guest Service Representative - evenings

Job Description

Job Description

Join Our Evening Team as a Guest Service Representative at Tricoci University!

About Tricoci University :

Tricoci University of Beauty Culture is dedicated to excellence in beauty education, providing students with the tools and knowledge to succeed in their careers. Our mission is to foster a welcoming environment that enhances the learning experience for students and delivers outstanding service to our guests.

Position Overview :

As an Evening Guest Service Representative, you will be the voice of Tricoci University during evening hours. Your role is crucial in ensuring a positive experience for all visitors and students. You will provide exceptional customer service and create a warm, inviting atmosphere that reflects our commitment to excellence.

Key Responsibilities :

• Greet guests and students with a friendly demeanor as they arrive or contact us.
• Handle phone calls and inquiries promptly, providing detailed information about our programs and services.
• Schedule and confirm appointments for beauty services and educational tours.
• Maintain accurate records and detailed documentation of guest interactions.
• Resolve guest concerns and feedback in a professional and timely manner.
• Collaborate with staff to ensure a smooth operation and a high level of guest satisfaction.
• Assist with various administrative tasks to support evening operations.

Why Work With Us?

Requirements

Qualifications :

Benefits

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $15.00 and $16.20 / hr. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

Job Description may be written with the assistance AI