Case Manager

Job Description

Job Description

Salary : Varies

Position Summary

The Case Manager provides individualized, trauma-informed, and person-centered services designed to promote recovery, stability, and independence for individuals experiencing substance use and / or mental health challenges. The Case Manager coordinates care, advocates for client needs, and assists in accessing community resources in alignment with Illinois Medicaid, SUPR, and ASAM 4th Edition guidelines.

Essential Duties and Responsibilities

• Conduct comprehensive intake and needs assessments to identify client strengths, barriers, and service priorities.
• Develop, implement, and monitor individualized case management or recovery support plans.
• Provide linkage, referral, and coordination to community resources, including housing, employment, medical care, transportation, and social services.
• Support clients in obtaining and maintaining public benefits (e.g., SNAP, Medicaid, SSI / SSDI).
• Facilitate and document care coordination among multidisciplinary teams (counselors, peer specialists, prescribers, and outside providers).
• Provide crisis intervention, advocacy, and supportive counseling within scope of practice.
• Maintain accurate, timely documentation in compliance with Medicaid and SUPR billing standards (e.g., T1016, T1017, H0006).
• Participate in case staffings, supervision, and quality assurance activities.
• Educate clients on self-advocacy, health literacy, and relapse prevention supports.
• Maintain strict confidentiality under HIPAA and 42 CFR Part 2.
• Promote recovery principles : hope, choice, empowerment, and connection.

Minimum Qualifications

Knowledge, Skills, and Abilities

Preferred Qualifications

Physical and Working Conditions

Compensation