Patient Coordinator

Description:

4M Dental Implant Center is seeking an organized, detail-oriented, and patient-focused Dental Front Desk Coordinator to join our team in our brand new practice in Glendale, CA. This role is key to ensuring an exceptional patient experience—from the first phone call to the completion of treatment. The ideal candidate will manage front office operations while facilitating patient care.

This role will be a split between Glendale & Valencia

Front Desk Administration:

• Greet and welcome patients with professionalism and warmth.
  
• Manage check-in and check-out processes efficiently.
  
• Schedule and confirm patient appointments, ensuring optimal use of provider time.
  
• Answer incoming calls, respond to inquiries, and route calls appropriately.
  
• Maintain accurate and up-to-date patient records in the practice management system.
  
• Collect and post payments, verify insurance, and handle billing inquiries.
  
• Ensure compliance with HIPAA and office confidentiality standards.
  

Team & Office Support:

• Collaborate closely with clinical and administrative teams to ensure smooth daily operations.
  
• Contribute to a positive, patient-centered, and team-oriented work environment.
  
• Perform other duties as assigned to support the success of the practice.
  

Qualifications:

• Minimum 2 years of dental front office experience (implant or specialty experience preferred).
  
• Strong understanding of dental terminology, procedures, and insurance processes.
  
• Excellent communication and customer service skills.
  
• Detail-oriented with strong organizational and multitasking abilities.
  
• Proficiency in dental practice management software (Dentrix, Eaglesoft, or similar).
  
• Professional appearance and demeanor.

Full-time, Monday through Thursday with occasional Fridays as needed (schedule may vary based on practice needs). Requirements:

• Minimum 2 years of dental front office experience (implant or specialty experience preferred).
  
• Strong understanding of dental terminology, procedures, and insurance processes.
  
• Excellent communication and customer service skills.
  
• Detail-oriented with strong organizational and multitasking abilities.
  
• Proficiency in dental practice management software (Dentrix, Eaglesoft, or similar).
  
• Professional appearance and demeanor.
  

Compensation & Benefits:

• Competitive pay based on experience
  
• Medical, dental, and vision insurance options
  
• Paid time off and holidays
  
• Opportunities for growth and advancement within 4M Dental Implant Center
  

Starting at $25.00 an hour

4M Dental Implant Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.