Ski & Ride School Special Program Supervisor

Job Description

Job Description

Description :

Job Title : Ski & Ride School Special Program Supervisor

Type of Position : Seasonal – Full-Time

Schedule : Weekends and holidays required.

Pay Rate : Starts at $24.00 / hr., based on skills and experience.

Job Posting Deadline : October 31, 2025

Do you have a passion for leadership? Are you ready to make a difference in someone’s experience by passing on your skills while enjoying the great snowy outdoors?

Summary

Works with Ski & Ride School management team to provide high quality ski and snowboard experiences for a variety of Special Program participants with safety, fun and learning as our top priority. Manages time effectively to meet demands of customers and employees. Plans and executes daily activities to meet sales volume and current staffing requirements of muti-week programs. Coordinates with other departments to ensure peak performance area wide. Determines required staffing levels and qualifications then monitors attendance. Communicates assignments and expectations to employees then monitors performance to ensure execution. Monitors employees’ performance throughout each day, debriefs activities and provides developmental or corrective feedback. Ensures compliance with Loveland Ski Area and Ski & Ride School department policies and procedures and safety protocol.

Essential Functions

• Work closely with supervisory peers to ensure that instructor staffing levels are balanced to meet all program needs and financial goals with safety, fun and learning as the primary goals.
• Assess seasonal customer reservation levels and staffing assignments to ensure proper and appropriate staffing.
• Close communication with instructors assigned to your program to facilitate accurate information on meeting times, locations, job duties & procedures, and length of assignments.
• Provide instructor training and guidance in content introduction, guidance, feedback, practice time and wrap up as outlined in Loveland training materials.
• Supporting all team members with any student issues to help meet customer needs.
• Assist in instructor training in specific procedures and maneuvers, including loading and unloading lifts and any indoor activities or procedures.
• Provide ongoing, formalized lesson / job performance quality and developmental feedback or coaching, and end of season evaluations to instructors. Monitoring behavior and performance, disciplining and improving instructors.
• Recruiting, screening, on-boarding and training instructors. Retaining, mentoring, and developing instructors
• Point person on Direct Report, incident forms. Become Incident SRS Liaison with Parents / Clients within our affective zone of responsibility. Daily client interactions with resolution either positive or negative. First line of effect of complaint or compliment from guests.
• Work and oversee a variety of support roles as needed to maintain cleanliness of facilities, set up and teardown of teaching areas, rental operations, snow removal, reservation / student check in processes, serving lunch to kids, and indoor facility staffing and operations; be willing to occasionally perform duties in other departments if needed.
• Ensure adherence to all safety protocol, policy and procedures as described in Loveland training material.

Requirements :

What’s in it for You?

Why Loveland?

The Loveland experience is like no other. We have stayed true to the sport, our guests, and our employees. Our experience is simple and straight forward. Our goal is for everyone to feel at home and to become a member of the Loveland family. Start your day at 10,800 feet, where an average of 400 inches of snow falls annually on 1800 skiable acres – all only 53 miles from Denver! Come join our family, share your passion for safety and the outdoors, and be a part of something special!

This job description is not designed to cover nor contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Loveland is an equal opportunity employer. All qualified applicants will receive consideration without regard to any status protected by law.