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Senior Customer Success Consultant, Retail Media

Senior Customer Success Consultant, Retail Media

MediabistroWorkFromHome, MA, United States
3 days ago
Job type
  • Full-time
Job description

Employer Industry : eCommerce Software Solutions

Why consider this job opportunity :

  • Opportunity for career advancement and growth within a high-performing team
  • Flexible work environment with the possibility of remote work
  • Competitive salary and potential for significant client revenue growth
  • Collaborate with some of the world's largest retailers and industry leaders
  • Engage in a dynamic, entrepreneurial culture that values diverse perspectives
  • Utilize advanced AI tools to enhance client strategies and outcomes

What to Expect (Job Responsibilities)

  • Own end-to-end relationships for a portfolio of enterprise clients, acting as their primary strategic partner
  • Define and execute client-specific Mirakl Ads strategies and operating models
  • Analyze performance data to optimize ad revenues and drive continuous improvement
  • Conduct executive-caliber business reviews, delivering insights and strategic recommendations
  • Collaborate with cross-functional teams to influence product roadmap and internal priorities
  • What is Required (Qualifications)

  • 8+ years of experience in adtech, retail media, or publisher-side advertising
  • Strong understanding of retail media KPIs, inventory strategy, and campaign optimization
  • Proven experience in a client-facing analytical role with demonstrable impact on revenue
  • Exceptional communication and presentation skills, particularly with executive storytelling
  • Project management excellence with the ability to manage multiple priorities in a fast-paced environment
  • How to Stand Out (Preferred Qualifications)

  • Master's degree in Business, Engineering, or a related field
  • Proficiency with AI tools to accelerate workflows and enhance analysis
  • Experience in marketplace / eCommerce environments
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