Store Manager

Company Description

Touro Luggage Inc. represents the evolution of luggage design, combining modern innovation with the timeless craftsmanship and classic values synonymous with travel's golden age. The brand is dedicated to creating purposeful, high-quality products that elevate travel experiences. Touro focuses on providing functional yet stylish solutions for travelers worldwide. Join a company that honors tradition while embracing the future of travel.

Role Description

This is a full-time on-site role located in San Mateo, CA, for a Store Manager at Innovation Luggage within the Hillsdale Mall. The Store Manager will oversee daily store operations, manage staff performance, and ensure a high standard of customer service and satisfaction. Responsibilities include inventory management, implementing retail loss prevention strategies, and achieving sales targets. In this role, you will also facilitate effective communication with the team, address customer inquiries, and maintain a well-organized store environment.

Qualifications

• Strong skills in Customer Service and Customer Satisfaction to ensure the highest levels of care and support.
• Proficiency in Store Management and Retail Loss Prevention to oversee smooth operations and minimize risks.
• Exceptional Communication skills to effectively interact with staff, customers, and stakeholders.
• Leadership abilities to inspire and motivate a team toward achieving performance goals.
• Previous experience in the retail industry is preferred.
• Problem-solving skills and the ability to thrive in a dynamic, customer-focused environment.
• High school diploma or equivalent; higher education in Business, Retail Management, or a related field is a plus.

Pay

$21 - $27 per hour [depending on experience and skill set]