Support Spec II

Support Specialist Ii

Position summary : Under general supervision, the primary job function of the support specialist ii is to provide phone support as well as performing routine but varied clerical and support duties according to standard procedures.

Responsibilities

Essential job functions :

• Types and transcribes assignments such as business correspondence, forms and reports.
• Will have direct contact with customers, may compile information for reports, and processing forms and documents.
• Transferring and escalating potential calls to the appropriate department if needed.

Qualifications

Education :

Experience :

Knowledge and skills :

About the Company

At mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can't imagine a world without it.

Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life.

We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals.

Perks and Benefits

We offer many great benefits, including :

Mercury insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law.

Pay Range

USD $29,648.00 - USD $47,360.00 / yr.