Project Coordinator III

Proactive Edge Self-Inspection Project Coordinator

The Proactive Edge Self-Inspection Project Coordinator (PC) is a key member of the Edge and Network Services-Coordination team, responsible for executing and optimizing the Self-Inspection Program across our global Edge infrastructure footprint. This role centers on proactive coordination with internal cross-functional partners, Co-location Vendors, and Smart Hands technicians to ensure operational excellence, compliance, and continuous improvement in self-inspection activities.

Roles and Responsibilities :

• Lead the day-to-day operations of the Self-Inspection Program, ensuring timely and accurate completion of inspections and related tasks.
• Serve as the primary liaison between internal teams, Co-location Vendors, and Smart Hands technicians to facilitate seamless communication and issue resolution.
• Oversee relationships with facility providers and Smart Hands teams, driving resolution of issues and ensuring adherence to program standards.
• Utilize project management methodologies and software to track progress, manage schedules, and report on key metrics and KPIs.
• Monitor ticketing systems, resolve issues within defined SLAs, and coordinate shift handovers to support 24 / 7 operations.
• Support auditing activities, maintain compliance with internal policies and external regulations, and assist with inventory management, RMAs, and site access.
• Identify trends, recurring problems, and opportunities for automation and tooling enhancements. Update documentation and introduce innovative ideas to improve service and efficiency.
• Collaborate with SDMs / Project Managers to deliver actionable insights, track critical metrics, and support data-driven decision-making.
• Communicate effectively with team members, clients, and leadership. Attend and participate in meetings as required.
• Perform additional responsibilities as assigned to support the success of the Self-Inspection Program and the edge coordination team.

Required Qualifications / Skills :

Preferred (but not required) experience and qualifications :

Salary Range $54,036.00 - $85,320.00 USD (Salary)

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including :