Job Description
Job Description
Are you looking to expand your experience in a team-oriented, established organization? We are hiring a highly motivated Leasing Consultant to join our team in Charlotte, NC. You will be responsible for discovering the prospects needs and matching them with the perfect apartment. The ideal candidate for this role will have strong customer service skills, a positive attitude, and a strong work ethic. This exciting opportunity is moving quickly, so if you are interested apply today!
Position Description – Leasing Consultant
Job Responsibilities :
- Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.)
- Demonstrate community and apartment / model and apply product knowledge to clients needs by communicating the features and benefits; close the sale
- Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements
- Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Resident Relations Manager for approval. Follow up with applicant regarding status
- Ensure apartment is ready for resident to move-in on agreed date
- Secure new resident’s signature(s) on appropriate paperwork prior to move-in
- Participate in outreach marketing activities on a regular basis to obtain prospective residents
- Conduct market surveys and shop competitive communities, conduct market Research on construction, lease-ups, employers and marketing efforts of comp
- Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis
Job Requirements :
High School Diploma or equivalent required; some college preferredTwo (2) years experience in previous relevant customer service, previous leasing experience preferredMust possess strong communication and attention to detail as well as sales abilityMust possess a positive attitude and the ability to smile under all circumstancesAbility to work a flexible schedule, including evenings and weekendsFair Housing Certification, willingness to obtain prior to interacting with prospective residentsDemonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problemSuccessfully pass drug testBenefits :
Competitive pay401K matchEmployee rent discountsCompetitive bonus planCompensation : $21 / hour based on experience