Technical Writer (Journeyman)

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring a Journeyman Technical Writer to join the centralized Zero Trust team supporting the USSOCOM Enterprise Development and Application Training (EDAT) contract. This role acts as the central hub for documentation quality, standardization, and production across the multi-year Zero Trust transformation effort. You will work directly with the Chief Architect, Program Manager, and Cyber Integration Engineers to translate complex technical concepts into professional, compliant government deliverables. You will be responsible for ensuring consistency across the roadmap, managing the program’s document repository, and supporting the production of critical decision support materials for government leadership.

Responsibilities:

• Document Standardization: Establish and enforce style guides, templates, and naming conventions for all Zero Trust program artifacts to ensure a unified, professional identity across all 12 IPlans.
• Artifact Production: Collaborate with Cyber Integration Engineers to draft, edit, and finalize complex technical deliverables, including Interface Control Documents (ICDs), Zero Trust Reference Architecture (RA) documents, and System Security Plans (SSPs).
• Governance Reporting: Support the QA/PM in the production and quality assurance of high-visibility governance reports, including Weekly Activity Reports (WARs), Monthly Program Management Reviews (PMRs), and executive briefings for General Officer/Flag Officer (GO/FO) leadership.
• Transition Documentation: Lead the development and refinement of transition artifacts, including Concept of Operations (CONOPS), Standard Operating Procedures (SOPs), and training materials required to hand off capabilities from the innovation cell to the Enterprise Operations and Maintenance (EOM) contractor.
• Knowledge Management: Manage the program’s central artifact repository (e.g., SharePoint, Confluence), ensuring strict version control, accessibility, and proper application of classification markings (CUI, Secret, etc.).
• Meeting Support: Produce detailed minutes and action items for high-visibility technical meetings, including Architecture Review Boards (ARBs) and Risk Review Boards.
• Assists in collecting and organizing information required for preparation of user’s manuals, training materials, installation guides, proposals, and reports.
• Edits functional descriptions, system specifications, user’s manuals, special reports, or any other customer deliverables and documents.
• Conducts research and ensures the use of proper technical terminology.
• Translates technical information into clear, readable documents to be used by technical and non-technical personnel.
• For applications built to run in a Windows environment, uses the standard help compiler to prepare all on-line documentation.
• Ensures technical documentation is accurate, complete, meets government specifications, and adheres to standards for quality, graphics, coverage, format, and style.

Location: Onsite in Tampa, FL

Requirements

• Education: BA/BS degree in English, Journalism, Technical Communications, or a related field.
• Experience: A minimum of three (3) years of relevant experience in technical writing, editing, and document management. Experience within DoD or Federal IT environments is highly preferred.
• DoD 8570 Compliance: N/A (Not required for this Labor Category).
• Technical Skills:
• Expert-level proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) with advanced formatting skills (styles, templates, macros).
• Proficiency with diagramming tools (e.g., Microsoft Visio) to assist engineers in standardizing architectural views and process flows.
• Familiarity with DoD documentation standards (e.g., AR 25-50) and style guides.
• Ability to translate complex technical jargon into clear, concise, and accessible language for diverse audiences.
• Journeyman Education: BA/BS or MA/MS
• Years Exp: 3 to 10 years of experience

Clearance Requirement:

• Active TS/SCI clearance

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification.

Industry Recognition

Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the: “Apply for this Job” button at the bottom of this Job Description or the button at the top: “Application.” Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us.

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