Housekeeping Manager
As our Housekeeping Manager, you will be accountable for overseeing the organization, staff, and quality of the operations in the Housekeeping department while providing all guests with quality service and maximizing room revenue.
This position may require flexible scheduling availability.
Job Requirements :
- Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out
- Conducting daily room inspections to ensure all rooms are cared for according to brand and Island Hospitality Management's standards
- Supervise, monitor, and follow up on duties of Room Inspectors, Room Attendants, Houseperson and Laundry Attendants engaged in all types of the hotel cleaning operation
- Keep an inventory of department uniforms and supplies and make requisitions when you need to replenish
- Forecast, monitor, and control budget components of the housekeeping department to maximize revenue and minimize expenses
- Ensure that departments achieve or exceed guest's service expectations
- Control all purchases for the department, consistently aware of quality and cost
- Prepare team member schedules in accordance with budgets and business forecasts
- Manage human resources functions including recruiting, onboarding, performance evaluations, training, and disciplinary actions
Job Qualifications :
Knowledge of budget preparation, payroll, and cost spending controlsHighly motivated team player with strong initiative and desire for achievementMust be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessaryAbility to work well in stressful situationsReadily available and approachable for all guests while providing excellent guest serviceThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. While performing the duties of this job, the employee is regularly required to lift and / or move up to 10 pounds and frequently lift and / or move up to 25 pounds.
Training :
Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.
Team Member Wellness Program : How We Thank You For All You Bring To The Team
Rewarding Benefits Package :
Healthcare including Medical, Dental, and Vision InsuranceHSA & FSA plans available!Dependent care FSAIdentity Theft Protection Insurance Commuter benefits including transit & parkingPet InsurancePTO and Payroll Incentives for Annual Wellness ExamsEmployee Assistance ProgramWellness Subscriptions including access to gyms, financial planning, counseling, and legal servicesPaid Sick and Vacation TimeFamily Leave401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contributionRewarding Hard Work :
Incentive based bonus programFree room nights at our hotels and employee discounts within your hotel brandDiscounts for friends and family within your hotel brandTeam Member of the Month, Quarter, and Year recognition and bonusDiscounted tickets to theme parks, musicals, movies, and more through Tickets at WorkCareer Growth through our in-house training program with a path personalized to your desired goalsReferral bonus program to ANY of our locationsEqual Opportunity Employer
Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.