Audi Cape Fear Receptionist

Job Description

Job Description

Job Title : Part-Time Receptionist (Two Positions Available)

Industry : Automotive - Luxury Retail

Company Description :

Audi Cape Fear is a premier Audi dealership committed to providing an exceptional customer experience. We are a dynamic and growing organization dedicated to excellence in sales, service, and customer satisfaction. Our team is comprised of enthusiastic and dedicated professionals who are passionate about the Audi brand. We believe in fostering a positive and supportive work environment where employees are valued and have opportunities to grow. We pride ourselves on our commitment to integrity, teamwork, and exceeding customer expectations.

Job Description :

We are seeking two highly motivated and customer-focused Part-Time Receptionists to join our team. As the first point of contact for our dealership, you will play a crucial role in creating a positive and welcoming impression for our clients. The ideal candidates will be professional, prompt, and dependable individuals with excellent communication and computer skills, and a naturally bubbly and helpful personality. You will be responsible for handling incoming calls, greeting customers, directing inquiries, and providing administrative support to various departments within the dealership.

Key Responsibilities :

• Customer Service : Greet and welcome clients in a warm, friendly, and professional manner. Determine the nature of their visit and direct them to the appropriate department or individual.
• Telephone Operations : Answer and direct incoming calls promptly and efficiently, taking accurate messages and ensuring timely delivery.
• Administrative Support : Provide general administrative and clerical support, including but not limited to :

Data entry and record keeping

Preparing and distributing correspondence

Maintaining a tidy and organized reception area

Managing incoming and outgoing mail and deliveries

Assisting various departments with administrative tasks as needed

Scheduling : Assist in scheduling appointments for sales and service departments.

Cash Handling : Process payments and provide accurate receipts (if required).

Inventory Management : Monitor and maintain office supplies, placing orders when necessary.

Maintaining a Professional Image : Uphold a professional appearance and demeanor at all times, reflecting the high standards of the Audi brand.

Other Duties : Perform other duties as assigned by management.

Requirements :

Education : High school diploma or equivalent required.

Experience : Previous experience in a receptionist or customer service role is preferred, but not required.

Skills :

Excellent communication and interpersonal skills (both verbal and written).

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Strong organizational and time-management skills.

Ability to multitask and prioritize tasks effectively.

Ability to maintain a professional and positive attitude under pressure.

Excellent phone etiquette.

Basic knowledge of office equipment (e.g., copier, scanner, shredder, fax machine).

Personal Attributes :

Professional and presentable appearance.

Prompt and dependable.

Bubbly and outgoing personality.

Customer-focused and helpful attitude.

Ability to work independently and as part of a team.

Strong attention to detail.

Pay Rate :

$12.00 - $15.00 per hour (depending on experience)

Job Type :

Part-Time

Schedule :

Flexible. Either Mornings or Nights Monday through Saturday or split full days to match the following hours. Monday - Friday, 8 : 00 AM- 7PM, Saturday 9 AM - 6 PM.

To Apply :

Interested candidates are encouraged to submit their resume and cover letter to cbucknell@audicapefear.com or apply in person at 255 Old Eastwood Rd, Wilmington, NC. 28403. Please include Part-Time Receptionist Application in the subject line.

Equal Opportunity Employer :

Audi Cape Fear and Unity Automotive is an equal opportunity employer and values diversity at all levels. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.