Position Overview :
The Office Manager is responsible for ensuring smooth administrative and operational functions within an assigned clinic. This role supports day-to-day workflows, maintains compliance with BrightPath Behavior standards, and promotes a positive, organized, and professional clinic environment. In clinics where a Clinic Director or Senior Clinic Director is not on-site full-time, the Office Manager may serve as the primary point of contact for daily operations and staff support.
Clinic Locations :
- 1 opening in Alamo, TX
- 1 opening in Harlingen, TX
FLSA Status : Salaried, Exempt
Salary : $50k - $60k per year
Responsibilities
Office Operations
Oversee daily clinic operations, including opening / closing procedures and document managementSupport clinic performance by partnering with leadership to meet established caseload and clinical KPIsServe as the on-site contact for resolving technology, equipment, and facility-related issuesManage expense tracking and order supplies as neededAudit session notes and ensure timely resolution of documentation discrepanciesLead monthly team meetings to support training and clinic operational initiativesLeadership & Team Management
Coach and mentor staff to support professional development and adherence to organizational standardsProvide ongoing performance feedback and complete annual evaluations for assigned direct reports (Behavior Technicians and RBTs)Partner with Human Resources to resolve employee relations concerns in a timely and professional mannerSupport a positive and collaborative workplace culture, including coordination of team-building activitiesRecruiting & Onboarding
Partner with Talent Acquisition to fulfill clinic staffing needsConduct interviews and collaborate with clinic leadership on hiring decisionsOversee new hire onboarding, ensuring completion of required documentation, training, and certificationsMaintain records of employee certifications (RBT, CPR / BLS) and coordinate renewalsScheduling & Resource Management
Manage clinic-wide staff and client schedules to ensure coverage and operational efficiencyAdjust scheduling to accommodate changes in availability, client needs, or staffing transitionsCoordinate clinic events, team-building activities, and community engagement effortsOffice Safety & Compliance
Implement and monitor safety protocols in accordance with company policyLead safety drills and coordinate required staff safety trainingsIdentify and resolve maintenance and facility concerns with internal teams and external vendorsEnsure HIPAA and healthcare compliance in all administrative workflowsKey Performance Indicators
Refer to the Office Manager Annual Performance Review documentRequired Skills
High school diploma or equivalent required; bachelor’s degree preferredCurrent CPR certificationProficiency in Microsoft Office and Central ReachFamiliarity with Applied Behavior Analysis (ABA), HIPAA, and healthcare complianceDemonstrated leadership and team management skillsStrong communication, organizational, and relationship-building abilitiesAbility to maintain confidentiality and accuracy in all responsibilities