Account Manager Retail SMB Business Sales - Verizon

Job Description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

You will be introducing small and medium business customers to the latest high tech 5G products and services that solve their unique business needs. You will interact with our small and medium business customers in the retail store and digitally. You’ll demonstrate the value of our products and services by introducing end-to-end technology solutions to energize their businesses. Driving small business results, you’ll generate new business through prospecting, networking and working leads and referrals.

As a floater, you will be supporting vacant store locations (physically in person and / or virtually) within a given Director’s territory, as well as locations where the incumbent R2B AM is on a leave of absence or extended vacation.

This position is open to applicants new to the channel and has a 12-month time in title requirement and, based on business needs, you could be moved into an existing open Act Mgr Rtl SMB-Business Sales position in the territory.

Driving small business results through the retail channel by partnering with and mentoring Consumer Retail Sales Representatives.

Growing your customer base by acquiring and retaining accounts in the small business segment through store activity.

Utilizing solutions-based selling techniques to solve business problems for your customers.

Servicing the needs of the existing customer base.

Using sales enablement systems and tools to track, forecast, and manage your pipeline and book of business.

Work hours may vary between 9am-7pm, and will include at least 2 Saturdays per month

Follow up with customers who interacted in-store through prospecting efforts.

Our comprehensive benefits (starting day one) and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to investment in your education and career, we've got you covered!

Best in class medical, dental and vision

Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both.

$5,000 or more stock grant per year, part of Verizon's Stock Together award program

Engage your clients with Verizon's Velocity Selling methodology. Using AI and advanced CRM tools, the Velocity Selling methodology boosts efficiency, productivity, and decision-making through automation, predictive analysis, and personalized customer approach. Providing you with a competitive edge and leverage to boost your own success and career growth.

Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives

Lucrative paid time off, five weeks of paid time off (vacation, holidays, and personal days)

8 weeks of paid parental leave for eligible new parents (for new moms, when paired with short-term disability, this benefit provides up to 16 weeks of paid time-off)

Up to $8k per year in tuition assistance

Expand your knowledge through various industry certifications through Verizon’s Get Certified program

Discounts up to 50% off on Verizon products and services, Fios, high-speed home internet solutions to accessories and exclusive Verizon features, including 50% off Verizon wireless calling plans and much more.

From Employee discounts to pet insurance, we offer additional perks to ensure V-teamers and their loved ones are supported holistically

Too good to be true? Come see for yourself! From our in-person new hire experience and award-winning training programs to our inclusive culture of learning and amazing benefits, you'll be able to apply your skills while elevating your career.

What we’re looking for...

Bachelor’s degree or four or more years of work experience.

Three or more years of relevant work experience.

Experience in sales, marketing, or customer service.

The ability to remain flexible and adapt to the needs of the business, including the potential for weekly store reassignments

Valid driver's license.

Willingness to travel as business needs demand

Even better if you have one or more of the following :

A degree - Associates or Bachelor's Degree or related certifications / college courses.

Outside sales experience including outbound prospecting.

Wireless sales experience exceeding quota.

Experience influencing a team to drive sales results.

Capability to drive positive results in a team environment.

People skills for influencing, negotiating, conflict resolution and the demonstrated ability to build trust and act as an influencer at all levels.

Why Verizon?

Build your resume with this hybrid outside sales role that will provide career pathing to larger and more complex business sales opportunities. Take advantage of this unique sales role where the opportunities to move to other exciting sales channels are unlimited.

Verizon is an award winning company and has been recognized by the Diversity Best Practices Inclusion Index, Working Mother Magazine, as a best company for multicultural women, as a top 10 Best for Vets employer, and as a top 10 Military Spouse Friendly Employer.

Being surrounded by great technology is the start. Being surrounded by great people makes it even better. Thousands of locations, millions of connections. A personal experience for each customer created by you.

Be challenged.

Our technologies and our customers’ needs are always evolving. You’ll be at the forefront of the tech world’s latest trends

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including : medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.