Marketing Account Manager

Marketing Account Manager

Aimtal is a global integrated marketing agency dedicated to helping B2B brands grow into industry leaders. Aimtal was co-founded by Janet Mesh, Chief Executive Officer, and David Tapia, Chief Operating Officer, in 2018 and has been a fully remote company since day one. We're building a marketing agency of the futureone that always prioritizes its people. Having both a career and a life you love shouldn't be a pipe dream. Our remote-first approach to how we operate Aimtal makes that a reality.

Aimtal's core values guide our ways of collaborating and communicating with our clients and team so we can approach every day with empathy and excellence. Our core values are to communicate clearly, find a solution, understand the customer, keep an open mind, take the initiative, and be exceptional. Overall, our team works together to go above and beyond to support each other and our clients.

About the Role

We're looking for a client-facing, strategically minded Marketing Account Manager with a passion for multimedia and a strong foundation in B2B SaaS marketing. This is a client-facing role, and you will serve as the primary point of contact for clients and internal teams for your accounts in order to lead integrated, multimedia-driven marketing initiatives that drive awareness, engagement, and growth. You'll be responsible for developing and managing creative processes across video production, motion graphics, interactive content, and visual designensuring all deliverables align with client objectives and brand standards.

You'll work closely with our cross-functional internal teams (designers, video editors, content strategists, and developers) to translate complex B2B messaging into compelling, high-performing multimedia content. As a trusted advisor, you'll also guide clients through best practices in visual storytelling, content planning, and creative executionhelping them evolve their brand presence and effectively communicate their value in competitive markets.

The ideal candidate has hands-on experience managing multimedia campaigns and creative production processes in an agency or consulting environment. You're confident presenting creative concepts, navigating feedback loops, and providing strategic directionall while maintaining positive, productive client relationships. You understand the nuances of B2B SaaS marketing and bring a blend of strategic thinking, creative insight, and project management expertise to every engagement.

Qualified candidates will prioritize the following:

• Collaborative Culture: Work with a global, remote team of creative and strategic experts who are committed to your professional growth.
• Impactful Work: Directly influence the success of high-growth B2B SaaS companies by delivering exceptional, data-driven creative projects.
• Exceptional Communication: Build trust and maintain positive relationships with clients and internal teams through clear, empathetic, and proactive communication.
• Strategic Problem-Solver: Be innately curious and resourceful, with a passion for finding innovative solutions to complex creative challenges.
• Proactive & Intentional: Take the initiative to lead projects, anticipate client needs, and collaborate with intention to drive projects forward seamlessly.

What You'll Do

Leadership, Client Management, and Marketing Consulting

• Communicate clearly and proactively with clients to understand their business, brand, objectives, and challenges, acting as their trusted advisor.
• Serve as a creative leader for both clients and internal teams.
• Guide clients on how to effectively use multimedia and design solutions to achieve marketing and business goals.
• Lead client meetings, connect design decisions to business objectives, and translate client ideas into clear creative strategies.
• Lead and manage cross-functional creative teams effectively through clear communication, project forecasting, and being a resourceful problem-solver.
• Create client marketing roadmaps and identify upsell opportunities for additional creative services.
• Support in analyzing campaign effectiveness and optimizing creative content.

Multimedia Strategy & Production Management

• Guide the creation, development, and execution of multimedia projects, including graphic design, video production, motion graphics, and website design.
• Act as a thought partner for clients on design and video projects, consulting live on calls on how to create exceptional multimedia projects.
• Manage and oversee the creative execution of project deliverables and ensure high standards.
• Manage production timelines, storyboarding, scripting, and post-production processes.
• Develop clear, actionable creative briefs and facilitate brainstorming sessions.
• Track and report on creative success metrics to inform future recommendations.
• Advise clients on using visual media within platforms like HubSpot and LinkedIn.
• Champion the continuous refinement of creative workflows and communication processes.

Account Management

• Coordinate cross-functional teams to ensure smooth delivery.
• Conduct resource planning and forecasting for the Creative team and contractors. Drive client retention and growth by identifying opportunities for new service offerings, contract expansions, and renewals.
• Manage timelines, budgets, and project scopes for client accounts.
• Act as the primary point of contact for creative projects.
• Proactively identify and implement improvements to account management processes to enhance the client experience and operational efficiency.

Qualifications

Account Management Expertise

• Minimum six (6) years of experience in creative project management, multimedia production, and/or account management in a B2B or agency setting.
• Extensive experience managing creative projects from end-to-end, including video production, digital assets for social media, and website development.
• Strong client services and management skills with the ability to prioritize in a fast-paced, deadline-driven environment.
• Proficiency with modern project management software (e.g., ClickUp, Asana, Jira,) and experience with agile methodologies.

Technical & Creative Proficiency

• A strong portfolio of video, design, and multimedia work, especially for enterprise tech or SaaS clients.
• Familiarity with platforms like HubSpot, Adobe Creative Suite, Figma, and video production tools.
• Ability to interpret performance data (e.g., video views, engagement rates, website traffic) and a basic understanding of SEO to inform and optimize creative strategy.
• A strong understanding of how visual design and multimedia support the full marketing funnel.

Client & Communication Skills

• Skilled in communicating visual ideas to both creative and non-creative stakeholders.
• Ability to collaborate with cross-functional teams and manage external vendors.
• Experience in presenting to and managing relationships with enterprise clients or executive stakeholders.
• Available to work remotely during standard North American Eastern business hours.
• Worked in an agency and environment with competing priorities and frequent change - change is not uncomfortable, and you have the skills to adapt and react as needed.
• Openness to receiving feedback and applying it for performance and process improvement.
• An ability to identify and understand big-picture ideas as well as granular details.
• Creativity and curiosity to generate new solutions to existing challenges.

Benefits

• Full-time, salaried role with competitive pay
• Health, dental, and vision insurance
• 18 days of paid time off and 8 paid holidays
• Skill and career growth training
• Remote work stipend for tech and/or co-working memberships
• Annual in-person company retreat (past locations include San Diego, California, and Mexico)
• Aimtal is a fully remote agency based in the United States, but our team is located around the world, including North America, South America, and Europe. We encourage team members to live and work wherever they please and prioritize asynchronous communication & collaboration.