Financial Aid Director, Online Education, Orchard Park, NY

Overview

This leadership role is performed onsite in Orchard Park, NY.

The Financial Aid Director is responsible for managing and overseeing all financial aid operations for our Online Education Campus, located in Orchard Park, NY. The Director ensures that Financial Aid processes are carried out efficiently, effectively, and in compliance with federal and state regulation and institutional policy. This position requires a dynamic leader who is not only skilled in Financial Aid administration but also committed to creating a supportive, accessible, and transparent Financial Aid experience for all online students.

Working in coordination with leadership peers, the Online Financial Aid Director will provide strategic direction and supervision of the Financial Aid Team and develop operational policies and procedures consistent with institutional policy. This role requires the ability to adapt to a fast-paced environment and a dedication to continuous professional development to stay current with industry standards and best practices.

Essential Duties and Responsibilities

Leadership & Team Management

• Supervise daily operations of financial aid staff, including customer service, new and continuing student advisors, and verification teams.
• Recruit, hire, and conduct performance evaluations for staff.
• Ensure ongoing training and professional development for the financial aid team.
• Maintain high customer service standards for students and internal departments.

Financial Aid Operations & Compliance

Student Support & Financial Counseling

Collaboration & Reporting

Strategic Initiatives & Institutional Support

College Competencies

Qualifications

Physical Demands and Work Environment

Position Status : Exempt

Work Hours : Monday–Friday (8 am–5 pm), some evenings & weekends

Reports To : Vice President of Online Operations

Location : Orchard Park, NY (Onsite)

Background Check or Licensing Requirements : This position requires a background check.

Starting Salary Range : $120,000 - $140,000 per year

Please note that the compensation information is a good faith estimate of the base pay for this position. The selected candidate’s actual base pay for this role will take into account a wide range of non-discriminatory factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Bryant & Stratton College, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. Information about the total compensation package for this position will be provided during the interview process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Bryant & Stratton College is an Equal Opportunity Employer.

Qualifications Education

Required

Bachelors

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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