Seasonal Retail Sales Associate - Asociadx de ventas de retail de temporada - Outlet Shop @ Laredo

Seasonal Retail Sales Associate - Asociadx De Ventas De Retail De Temporada - Outlet Shop @ Laredo

We're hiring for the holidays! Earn extra cash this holiday season and enjoy a 50% discount at our family of brands.

• As a member of our team, there's even more in store for you, including access to health care options and mental health + well-being programs and exclusive discounts on some of life's expenses. Whether you're looking for a part-time job, your first job, or the next chapter in your career, we have the opportunity you're looking for.
• Applicable to regular-priced merchandise at Gap, Banana Republic, Old Navy, and Athleta, and 30% off at Outlet.

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About The Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire, and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions, and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity. Como asociadx de marca, eres una parte fundamental de nuestro equipo y lx encargadx de dar vida a nuestra marca ante lxs clientes. Eres responsable de interactuar y relacionarte con nuestrxs clientes brindando un excelente servicio que genere lealtad a la marca. Eres expertx en los productos y utilizas tus conocimientos y experiencia para educar, informar, inspirar y crear un guardarropa para lxs clientes. En colaboracin con el equipo de liderazgo, ofrecers la mejor experiencia para lxs cliente utilizando un enfoque omnicanal.

What You'll Do

Consistently treat all customers and employees with respect and contribute to a positive work environment

Promote loyalty by educating customers about our loyalty programs

Seek out and engage with customers to drive sales and service using suggestive selling

Enhance customer experience using all omnichannel offerings

Be accountable to personal goals which contribute to overall store goals and results

Support sales floor, fitting room, cash wrap, back of house, as required

Maintain a neat, clean, and organized work center

Handle all customer interactions and potential issues / returns courteously and professionally

Execute operational processes effectively and efficiently

Who You Are

A good communicator with the ability to effectively interact with customers and your team to meet goals

A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers

Passionate about retail and thrive in a fast-paced environment

A problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required

Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts

Able to utilize retail technology

Able to maneuver around sales floor, stockroom, and office and lift up to 30 lbs