Front of House Manager

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Job Description

Summary of Position

The Front of House Manager at Crooked Hammock Brewery is responsible for managing the daily operations of our restaurant, overseeing the guest's experience, assisting with all aspects of service, and being a leader on the floor. The FOH Manager will inspire and motivate the team to achieve their goals and will set an example for our employees by modeling top-notch hospitality and guest service during every interaction with every guest. Must Enjoy the Ride!

Responsibilities

• Build and inspire the team and be an effective coach by elevating the team for growth and assisting them in reaching their goals
• Uphold core values and code of ethics in our Team development plan; Reinforce "How We Roll" throughout the hiring, on-boarding, training, coaching and evaluating for growth process
• Conduct orientation, explain the Hammock philosophy, and oversee the training of new employees
• Make employment and termination decisions including interviewing, hiring, evaluating and disciplining personnel, as appropriate, with oversight from General Manager, and in accordance with company policies, rules, and procedures
• Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed, when and as needed, and labor cost objectives are met
• Ensure team members have the right tools, knowledge & equipment required to do their jobs effectively
• Provide direction to employees regarding operational and procedural issues
• Identify and delegate responsibilities to team members to ensure objectives are met and excellent service is consistently achieved;
• Provide strong presence in local community & high level of community involvement by restaurant & staff
• Maintain professional and technical knowledge by tracking emerging trends in the industry; attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies;
• Live the brand and be a brand ambassador, making the best decisions in the interest of the company at all times

Operations

Qualifications

Hours & Pay

This position pays $48,000-50,000 / year based on experience with awesome employee perks.

Benefits

La Vida Hospitality is an equal opportunities employer.

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