Senior Business Banking Specialist

Senior Business Banking Specialist

Kansas City / Lee's Summit / Blue Springs, MO

Retail / Hybrid

Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate. We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.

Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone's money does what it's supposed to do.

As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve.

In this role you will :

• Be a subject matter expert on the cash management products suite, including analysis pricing and setup, Check and ACH Positive Pay, and Remote Deposit Capture
• Open new commercial accounts for clients, assist in initial and ongoing due diligence, and provide client education at onboarding and throughout the relationship
• Assist with gathering requested information for required audits
• Assist in updating client agreements to incorporate rule changes and new products / policies
• Complete documentation needed for enrollment of commercial products such as online banking, ACH and wire origination, remote deposit capture and mobile remote deposit capture, sweep accounts, account analysis, and positive pay
• Troubleshoot client issues, both internally and with our core processor, to resolution and escalate as needed
• Cross-sell bank services to existing and prospective clients
• Possess clear and working knowledge of all products offered by the bank, including specific operational and compliance settings required to establish the product or service
• Verify personal and business identification documents (CIP / KYC) and archive supporting documentation
• Bring excellent client service skills that will help you build professional relationships and curate interactions based on client motivations and needs
• Perform other duties as assigned

Qualifications :

To succeed in this role, you :

What we offer