Sr. Territory Manager (Orlando, FL) - Johnson & Johnson MedTech, Electrophysiology

Sr. Territory Manager

We are searching for the best talent for Sr. Territory Manager to be in Orlando, FL.

About Cardiovascular

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure, and atrial fibrillation (AFib) patients.

Your unique talents will help patients on their journey to wellness.

Duties & Responsibilities

Under limited supervision, general direction, etc. and in accordance with all applicable federal, state, and local laws / regulations and Corporate Johnson & Johnson, procedures and guidelines, this position :

• Applies business analytics to recognize opportunities, strengths, trends, and to monitor the effectiveness of the business plan. Adjusts the plan to minimize the impact of competition and maximize sales opportunities.
• Owns all customer relationships by serving as the direct line of contact to all customers, stakeholders, and influencers.
• Provides expert clinical product and technical assistance and training to physicians and EP Lab.
• Staffs on the effective use of BWI's catheter products and systems (e.g., The CARTO System and appropriate software modules including CARTOMERGE, CARTOSOUND, and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
• Educates customers on all BWI products to optimize effective usage by providing technical and clinical information and in-service trainings. Shares best practices to increase value for customers.
• Provides current BWI products' instructions for use (IFU), best practices, and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
• Prioritizes time and maximizes resources to drive sales growth.
• Applies account management techniques, such as segmentation, research, relationship building, and superior resource management skills throughout assigned territory, to increase market share for all BWI products.
• Travels independently to and conducts calls with a variety of key stakeholders to enhance product usage by achieving optimal product availability and case support.
• Gains influencer support for the use of all company products while gaining access to, and developing long-term relationships with, additional key stakeholders.
• Advances awareness and business opportunities for BWI throughout the EP marketplace through the execution of national, regional, and local promotional campaigns.
• Effectively cultivates and leverages relationships with stakeholders. Manages business and facilitates case support to ensure customer needs are met.
• Acts as a business and technical resource for hospital staff members by providing product expertise and clinical knowledge as necessary.
• Partners with doctors and EP lab administrators to set up equipment evaluations and facilitate solutions to issues in a timely manner.
• Performs pricing analysis for hospitals and hospital systems to produce mutually beneficial contracts for BWI and hospitals.
• Indirectly leads a pod of CAS's by coordinating strategic efforts in order to drive product utilization throughout the assigned territory. Maintains regular communication with pod members to ensure alignment and consistency in providing optimal customer service, while maximizing the pod members' time and efforts.
• Oversees the appropriate use of, and customer interaction, of per diem clinical support.
• Serves as a source of information and support to pod members and internal partners in identifying trends, understanding competitive conditions, and sharing knowledge of best practices within the marketplace.
• Leverages J&J business partners within customer accounts and overlapping geographies to maximize the use of resources and increase business outcomes.
• Maintains open lines of communication with FSE's in order to ensure prompt repairs and ongoing maintenance for all systems within the assigned territory.
• Responsible for communicating business-related issues or opportunities to next management level.
• Partners with the CAS's and FSE's to identify and resolve case issues and provide support to engender customer group loyalty and increase business outcomes.
• Adheres to all Company guidelines related to Health, Safety, and Environmental practices. Ensures that all resources needed to meet Company guidelines are available and in good condition.
• Proactively ensures personal, pod, and Company compliance with all Federal, State, local, and Company regulations, policies, and procedures.
• Provides mentoring for new sales staff members as assigned.
• Organizes and completes administrative responsibilities efficiently, including timely completion of compliance training, submission of expense reports, samples reporting, and other requests and assignments. Meets Company quality standards and established deadlines.
• Maintains company vehicle safety protocols (Safe Fleet) in accordance with all company guidelines.
• Stays current in emerging technology and techniques and all aspects of company new product launches and competitive entries.
• Facilitates customer adoption of new products, technologies, and techniques.
• Responsible for communicating business-related issues or opportunities to the next management level.
• Responsible for ensuring subordinates follow all Company guidelines related to Health, Safety, and Environmental practices and that all resources needed to do so are available and in good condition.
• Responsible for ensuring personal and Company compliance with all Federal, State, local, and Company regulations, policies, and procedures.
• Own business planning.
• Facilitates G&O development / alignment for pod members.
• Owns relationship with stakeholders in aligned accounts.
• Influences territory culture.
• Mentors / coaches others.
• Performs other duties assigned as needed.

Qualifications

Internal Candidate Qualifications

Required Knowledge, Skills, Abilities and Certifications / Licenses

Additional Position Requirements

Responsibility for Others (If applicable)

External and Internal Interactions