Field Service Technician

Overview

Field Service Technician (Mechanics) role at MGX Equipment Services typically works Monday–Friday, 6 : 00 am–3 : 30 pm. You will troubleshoot and diagnose problems on heavy equipment and perform repairs to restore equipment operation. Responsibilities include delivering a timely and efficient service experience to end-user customers and overtime may be required. Work may be split between onsite at the Aspen shop and in the field at customer locations. Field work is performed via a company-supplied truck and may require overnight travel. Ongoing knowledge / skill updates are expected through factory training courses.

Responsibilities

• Troubleshoot problems on various pieces of equipment based on customer explanation
• Diagnose the problem using knowledge of hydraulics and electronics repair
• Operate hand tools and equipment
• Initiate ordering of necessary parts to make the repairs
• Complete required paperwork
• Check that all functions are correct
• Check for leaks and loose fittings
• Check that tolerances and torque specs are correct
• Test pressures and record them on the test sheet
• Communicate with supervisor when there are problems on a job
• Assist in scheduling daily tasks and promote future work to meet utilization requirements
• Direct customer interaction and communication
• Make recommendations for changes in procedure or job functions that are in the general interest
• Perform other job-related duties assigned by management

Job Requirements

Health & Safety Requirements

Working Conditions

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position will be required to work in an environment with exposure to elements such as extreme temperatures and various weather conditions, dirt, dust, fumes, smoke, unpleasant odors and / or loud noises. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. There is frequent lifting and / or moving of up to 50 pounds. Vision requirements include close vision, distance vision, color and peripheral vision, depth perception and the ability to adjust focus.

Benefits

Pay

This position offers a pay range between $25.00 - $45.00 per hour depending on skills and qualifications for non-bargaining employees. Pay is provided on a bi-weekly basis and there are 14 days in the pay period, beginning on a Monday and ending on a Sunday.

About Us

The Manitowoc Company, Inc. was founded in 1902 and has over a 120-year tradition of providing high-quality, customer-focused products and support services to its markets. Manitowoc is one of the world's leading providers of engineered lifting solutions. Manitowoc, through its wholly-owned subsidiaries, designs, manufactures, markets, and supports comprehensive product lines of mobile hydraulic cranes, tower cranes, lattice-boom crawler cranes and boom trucks under the Grove, Manitowoc, National Crane, Potain and Shuttlelift brand names.

EOE / DISABLED / VETERAN

EOE / DISABLED / VETERAN

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