Job Description
Job Description
Provides clerical and receptionist duties of the inpatient nursing department. Assists professional nursing staff by supporting patient care needs such as personal hygiene and activities of daily living. Provides comfort, transportation, and vital sign monitoring. Prepares patient treatment space and equipment to ensure patient safety.
ESSENTIAL JOB DUTIES & RESPONSIBILITIES
Unit Secretary
- Acts as a receptionist for patients, staff, and visitors.
Greets, directs, and assists patients with directions in a prompts and polite manner
Operates a multiple line telephone system.Makes announcements in a professional mannerPerforms patient registration procedures accurately and in a timely manner, ensuring all demographic and payer information is correct.Collects and updates patient demographic information
Verifies insurance eligibility and updates electronic registrations appropriatelyCompletes Medicare Secondary Payer (MSP) questionnaire and other payer specific documents as required.Reviews and signs admission paperwork with patient / patient representativeProvides patients / representatives copies of all signed documents as appropriateFollows EMTALA guidelines when registering in the Emergency DepartmentAssist with maintenance of electronic medical records. Copies, scans, faxes, and distributes documents in a timely and appropriate manner.Establish the initial chart upon admission
Maintain chart documents according to protocolProcess charts upon dismissal, breaks down chart so available to Health Information Management (HIM) timely and accurately.Help prepare records as appropriate for patient transfers and / or referralsNursing Assistant
Exhibits excellent interpersonal relations with patients, guests, and co-workers to ensure effective communication.Responds to patient needs promptly and courteously
Communicates patient issues to the appropriate staffMaintains a positive attitude while responding to requests in a timely and accurate manner.Actively participates in shift report process.Utilizes and updates patient communication board in room as indicated.Communicates with other members of the health care team as indicated.Assists other team members with care for other assigned patients as neededCompletes activities as identified in the patient's plan of care and as delegated by professional staff to meet patient comfort, activity, sleep, and clinical needs.Provides personal care and assists patients with activities of daily living (ADLs)
Assures patient hydration and nutrition needs are met by assisting with meal trays, nourishment, and feedingObtains vital signs, intake and output, and weights, and records with accuracy. Reports results to appropriate personnel.Assists with ambulation, lifting and positioning according to facility procedure, including the appropriate use of patient lift devices and use of good body mechanics.Provides safe transportation for patients by wheelchair, cart and / or ambulation.Collects sputum, urine and stool specimens. Correctly instructs the patient on proper specimen collection technique(s).Participates as a member of the team in Hourly Patient Rounds to proactively address patient needs.Reports any observations and / or symptoms indicative of change in patient status, adverse reaction to treatments to the patients' nurse in a prompt manner.Documents all patient data collected in the electronic health record and / or on worksheets accurately, completely, and in a timely manner.Contributes to a safe, effective, and sanitary patient care environment.Keeps room neat, tidy, and free of clutter
Removes trash and soiled linen from rooms each shift and as neededCompletes room cleaning according to established procedures as needed.Utilizes Standard Precautions and infection control guidelines correctly and consistently.Prepares patient care areas and equipment to facilitate patient care and treatmentPrepares rooms and medical equipment for use
Restocks and distributes patient care supplies and clean linens as needed.Maintains knowledge of location for needed equipment and supplies.Reports equipment needing repairs.Cleans and stores equipment when no longer needed.Assists in maintaining organization in storage areas.Performs other duties as assigned.Hours : Minimum 24 hours / week, Monday-Friday, 6 : 00am-6 : 30pm, rotating weekends
Education, Experience :
High school diploma or equivalentPrevious patient access experience preferredPrevious nurse aide experience preferredCertificates, Licensure, Registrations :
Nurse Aide Certification preferredBLS (Basic Life Support)GENERAL REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and / or ability required :
Ability to add, subtract, multiply, and divideAbility to generate, read, interpret, and take action as it relates to basic financial statements, national and state regulations, safety rulings, operational and maintenance and organizational policies / proceduresAbility to write reports and correspondenceAbility to effectively present information to patients, families, employees, health care providers, etc...Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and health care providersAbility to work with skill in identifying problemsEQUIPMENT, TOOLS, MATERIALS
Knowledge of computer hardware equipment and software applications relevant to work functions.Benefits :
Standard full-time benefits : Benefits go into effect the 1st of the month following 30 days of hire. Include but not limited to :
Health Insurance : PPO and H.S.A. option; PCH pays a portion of premiumsDental & Vision InsuranceLife Insurance : Life and Accidental Death and Dismemberment Plan at no cost to the employee; opportunity to purchase additional coverage also availablePaid Time Off (PTO) : Accrue hours based on a percentage rate (set by years of service) multiplied by the number of hours worked in a pay period403(b) Retirement : The hospital will match up to a percentage of gross wages when the employee contributes contributions of percentageShort Term Disability, Long Term Disability, Critical Illness, Accident PoliciesMedical and Dependent Care Savings AccountsGroup Incentive Plan (GIP) : The hospital sets facility wide goals for our annual fiscal year. Depending on how many of those goals we meet at the end of the fiscal year that determines the amount of bonus employees receive.This institution is an EEO / AA Employer and Provider - Protected Veterans and Individuals with Disabilities.