Field Technical Service Representative 2

Overview

Step into an exciting role as a Field Service Representative 2 where you'll manage and maintain Sharp equipment in your assigned territory. Perfect for tech enthusiasts and problem-solvers, this position offers hands-on experience with cutting-edge technology and the opportunity to grow your career in a vibrant, supportive environment.

Responsibilities

• Independently services and maintains a full territory in the installation, maintenance and repair of Sharp equipment with minimal supervision.
• Resolves at least 85% of service calls upon completion of training and territory assignment.
• Understands and properly performs all mechanical and electronic adjustments on equipment as outlined in the Technical Service Manual and Field Engineering Bulletins.
• Ability to read and interpret schematics and complete all electrical troubleshooting as outlined in the Technical Service Manual and Field Engineering Bulletins to include our complete digital line of products.
• Resolves all normal customer relations' situations and communicates any unusual customer situations to a higher level.
• Maintains parts inventory and achieves exemplary levels of inventory control and usages.
• Completes all required administrative functions in an accurate and timely manner.
• Cooperates with fellow workers and management to achieve Branch service goals.
• Keeps Group Leader or Branch Field Service Manager informed of machines performing below standards and report all actions taken towards resolution.
• Performs other duties as prescribed by the Branch Field Service Manager.

Qualifications

PHYSICAL DEMANDS :

ABOUT US :   Sharp Business Systems

Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the . based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services.

Compensation for this position

The compensation range for this role is $36,800 - 51,700. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs.

Employee perks

Sharp Electronics Corporation is an equal opportunity employer – minority / female / disability / veteran

No agency resumes will be accepted or fees paid in the absence of an official written engagement agreement executed in advance by Human Resources for this particular position.

All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please.

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