Guest Advocate (Cashier or Front of Store Attendant / Cart Attendant) (T0230)

Guest Advocate

Starting hourly rate : $18.50 USD per hour

All about Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

All about service and engagement

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment, and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage, and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of :

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings, and services

As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities :

Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed

Scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company best practices

Work efficiently to minimize guest wait time while maintaining guest service and accuracy

Understand and show guests how to use the features and offerings within the Target App including Wallet

Be familiar with Order Pick-Up, Drive Up and online ordering, and know how to direct the guest to enroll, activate, and use the se features

Attempt every return and follow register prompts; partner with immediate Leaders as needed to help solve for the guest while following Targets policies and procedures

Maintain a clean, clutter-free work area by gathering unpurchased items, baskets, and hangers for removal

Stock supplies during store open hours while being available for the guest

Demonstrate a culture of ethical conduct, safety, and compliance

Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible

Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws

All other duties based on business needs

What we are looking for

This may be the right job for you if :

The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But, there are a few skills you should have from the get-go :

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect :

Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.

Benefits eligibility

Please paste this URL into your preferred browser to learn about benefits eligibility for this role : https : / / tgt.biz / BenefitsForYou_A

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha lmite de solicitud.