Workplace Services Coordinator - Mail / Driver

Workplace Services Coordinator + Mailroom Driver Hybrid

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

At JLL, we're transforming real estate for a better world. As our Workplace Services Coordinator + Mailroom Driver Hybrid, you'll become the heartbeat of our client's workplacecreating exceptional environments where people thrive. Joining this team means you will drive our JLL behaviors and values of Teamwork, Ethics and Excellence with collaboration across service lines and locations.

What this job involves The Workplace Services Coordinator + Mailroom Driver Hybrid serves as the friendly face of our facilities team, ensuring workspaces remain pristine, functional and welcoming. With a focus on operational rigor, you'll maintain a visible presence on campus, delivering services with speed and responsiveness while building strong relationships through effective integration with everyone you encounter.

As our frontline problem-solver, you'll embody proactivity by addressing customer concerns and facility issues before they escalate. Acting as our vigilant presence throughout campus, you'll help the team respond faster, close work orders more efficiently, and demonstrate accountability by meeting all Service Level Agreement (SLA) commitments.

What You'll Do :

• Operate a company vehicle to pick up and deliver mail, packages, and interoffice correspondence on a set daily schedule, demonstrating operational rigor through disciplined adherence to the route and timeline
• Process, sort, and distribute all incoming and outgoing mail, packages, and deliveries with speed and responsiveness while maintaining accurate electronic logs and records with operational rigor
• Perform routine vehicle inspections and proactively report any maintenance issues promptly
• Adhere to all traffic laws and company safety policies, showcasing proactivity in preventing accidents and ensuring a safe work environment for yourself and others
• Research delivery tracking information and resolve any mail or package-related issues for clients, taking accountability for complete mail service management
• Maintain organized mailroom operations including regular inspections and proactive inventory management of supplies
• Ensure compliance with postal regulations and procedures while handling sensitive mail with appropriate care and attention to detail, reflecting operational rigor
• Identify and implement process improvements to increase efficiency in mail operations using data-driven insights and cost conscious approaches
• Deliver outstanding customer service, addressing inquiries and solve problems with speed and responsiveness, ensuring client satisfaction and positive experiences
• Manage work orders, track tickets, assign tasks, and verify completion within SLA requirements, demonstrating accountability for service excellence
• Conduct regular site inspections, proactively identify and address issues before they impact the workplace experience
• Support reception duties as needed, creating positive first impressions through exceptional customer service while managing visitor tracking and security access with speed and responsiveness

What You Bring :

Physical Requirements :

Join our team and help shape environments where people and businesses achieve their ambitions!

Estimated compensation for this position : 57,000.00 66,560.00 USD per year

Location : On-site San Francisco, CA

Job Tags : Google Jobs

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.