CMA

CERTIFIED MEDICAL ASSISTANT SERVICES

• 1. Assess patients' needs for CMA / MA care, plans for Medical interventions, assess the effectiveness of the interventions and alters the Medical plan and interventions appropriately;
• 2. Administers oxygen, subcutaneous, and intra-muscular medication;
• 3. Prepares patients for surgical and or diagnostic procedures;
• 4. Prepares, operates, and monitors specialized equipment such as cardiac monitors, defibrillators, etc.;
• 5. Inventory medicine and drug stocks to ensure adequate supplies and controls;
• 6. Provide immediate evaluation and management of emergent problems as they occur in addition to regular scheduled appointments;
• 7. Greets and receives patients to the clinic and discreetly ascertains the nature of their illness or condition and directs them to appropriate care;
• 8. Responds to requests for routine non-medical information such as duty status;
• 9. Receives and screens phone calls;
• 10. Files and maintains Healthcare records;
• 11. Files health care reports in health records;
• 12. Maintains Health Record checkout file;
• 13. Inputs daily patient information into the Coast Guard Healthcare Information Systems;

14. Required to use all Microsoft applications, such as Word, Excel, Access, Outlook, PowerPoint, etc. to track, data, generate reports, and prepare presentations.

19. The CMA / MA performance will be monitored through a joint function of the Health, Safety, Work-Life Service Center (HSWL SC) Quality Improvement process and the contractual demand for services. CMA / MA productivity is expected to be comparable to that of other medical department staff assigned to the same facility, authorized the same scope of duties.

21. Prepare and submit appropriate documentation as specified in applicable regulations.

22. Become familiar with the TRICARE medical benefits program through completion of appropriate nonresident training and offer benefits counseling to Coast Guard beneficiaries regarding utilizing their TRICARE benefit