Regional Sales Coordinator
Opal Corporate OfficeKey Largo, FL, US30+ days ago
Job type
- Full-time
Job descriptionAnswer phones promptly and professionally, record messages thoroughly. Answer inquiry calls and record in Hotel’s CRM or on an Inquiry Form. Assist customers and group inventory with reservation changes, updates, and calls. Work closely with clients regarding their room blocks and points on contact. Assist Sales Department with loading inquiries into the CRM. Develop a full working knowledge of each property PMS and CRM for daily use. Track all Direct Bill applications for all sales account for all properties, where applicable. Turn all signed contracts and turn file check lists from the sales Department to all properties. File all contracts, missed punch forms, PTO forms, work schedules and trade shows for all properties. Order any new office supplies and replenish inventory as needed. Complete Site Tour Alerts and distribute to proper team members for all properties. Conduct file and / or CRM audits for form of payments, signed agreements, food and beverage minimums, etc. for all properties Occasionally conduct account audits, calling clients to confirm contact information is correct. Audit Working Files for payments, signatures, and other SOP items. Complete and distribute amenity requests for all properties. Input data into spreadsheets and / or CRM. As needed, assist Business Development Manager with reports and research. As needed, merge contracts, group resumes, and group surveys. Assist Regional Sales Support Manager with duties as assigned. Trouble shoot IT issues with CRM, PMS, email, and other IT Issues. Lead catcher for C-vent inquiries – assign to correct sales / events manager. Update photos, deals, and information in C-Vent Order VIP Amenities, and ensure timely delivery. Conduct Site tours when sales manager is not available. Run weekly reports, as identified by Regional Sales Director. Other sales-related tasks, as assigned. Must have a minimum of one-year experience in hospitality industry. Prefer degree in hospitality or related field. Must possess excellent written and verbal communication skills. Must possess strong computer skills; prefer Salesforce, HMS, Fosse, CI / TY, Ivvy. Must demonstrate a general understanding of hotel operations and ability to grasp revenue concepts. Must be well organized and able to manage multiple tasks at once. Must work well with a variety of individuals. Must be punctual and dependable.
Job Description
Job Description
The Regional Sales Coordinator will support the group sales effort in the regional sales offices for a portfolio of properties in Key Largo and Key West, FL, by fulfilling multiple administrative duties, by having a working knowledge of all hotels & resorts sold throughout the regional offices, and by having a full understanding of Standard Operating Procedures in the sales departments and throughout the company.
Location : Key Largo Regional Sales Office, OR Key West Regional Sales Office
Benefits :
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term Disability
- Paid Time Off
- 401(k)
- Hotel Discounts with all affiliated properties
The successful candidate will :
Job Requirements :
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
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Regional Coordinator • Key Largo, FL, US
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