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Customer Experience Representative
Customer Experience RepresentativeMatt Rainey Allstate Agency • Urbandale, IA, US
Customer Experience Representative

Customer Experience Representative

Matt Rainey Allstate Agency • Urbandale, IA, US
10 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Our growing agency is looking to add the perfect fit to our team. We are looking to add a high energy, customer focused individual to help create the ideal customer experience for our clients. We take great pride in our proactive approach to protecting customers from every day mayhem. The right person possesses the ability to interact with customers in person, over the phone, and digitally. Our team is looking for someone who wants to grow with the agency. You will be joining a highly successful team thanks in large part to our approach to taking care of customers. This is a primarily phone based position in a challenging field that offers lots of variety in the daily tasks. Our agency team is looking for the perfect fit to help us continue to achieve the level of service our customers expect while our agency continues to grow.

Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Flexible Schedule

Paid Time Off (PTO)

Hands on Training

Career Growth Opportunities

Responsibilities

  • Assist customers navigating coverages options to help with the changing needs
  • Perform tasks associated with customer billing
  • Be the frontline face to customers for the agency
  • Identify potential opportunities for sales within existing customer base

Requirements

  • Positive attitude
  • Ability to professionally interact with a wide variety of customers
  • Patience with an ever changing marketplace
  • Team and customer first mentality
  • the ability to obtain a Property and Casualty license
  • Create a job alert for this search

    Customer Experience Representative • Urbandale, IA, US

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