Director, Public Safety

Director of Public Safety

The Director of Public Safety leads the hospital's security function to ensure a safe, secure, and compliant environment that supports high-quality patient care and staff wellbeing. Reporting to the Chief of Public Safety and functioning with general direction, the Director of Public Safety is responsible for the overall leadership, strategic planning, and daily operations of the hospital's public safety, security, and Emergency Management programs. This role ensures a safe and secure environment for patients, staff, visitors, and hospital property by developing and implementing effective security policies, emergency response procedures, and regulatory compliance strategies. The Director will oversee a team of Public Safety Officers and Supervisors and coordinate closely with local law enforcement and emergency responders.

Essential Responsibilities / Duties :

• Lead Security Operations : Oversee daily hospital security operations, including patrols, surveillance, access control, and visitor management. Ensure alignment with hospital goals and CBAs, and maintain 24 / 7 readiness across all facilities.
• Policy Development & Regulatory Compliance : Develop and enforce safety and security policies aligned with local, state, and federal regulations (e.g., TJC, CMS, OSHA). Monitor compliance through audits, staff training, and corrective action planning.
• Workplace Violence & Safety Culture : Lead the Workplace Violence Prevention Program and chair related committees. Coordinate education and engagement initiatives to promote a culture of safety, respect, and prevention for patients, staff, and visitors.
• Risk Management & Incident Response : Conduct regular risk and threat assessments.
• Lead response to security incidents, ensuring timely investigation, documentation, and reporting using departmental systems.
• Emergency Preparedness & Response : Support emergency management and business continuity planning. Coordinate drills and trainings (e.g., active shooter, infant abduction) to ensure staff readiness and regulatory compliance.
• Team Leadership & Development : Recruit, train, supervise, and evaluate public safety personnel.
• Resource & Technology Management : Manage department budget and allocate resources to support operational priorities. Oversee security systems (e.g., CCTV, panic alarms, access control), working closely with vendors and Facilities.
• External Coordination & Law Enforcement Liaison : Serve as primary liaison to Boston Police, Fire, and emergency responders. Coordinate investigations, incident response, and crime prevention strategies.

Job Requirements :

Required Education and Experience :

Security technologies including access control, CCTV, incident management systems.

Preferred Education and Experience :

Certificates, Licenses, Registrations Required :

Certificates, Licenses, Registrations Preferred :

Knowledge, Skills & Abilities (KSAs) :

Equal Opportunity Employer / Disabled / Veterans

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