Dental Assistant

Dental Assistant

This position is located in the Dental Service at the Salem VA Medical Center (VAMC). Performs the duties of a dental assistant in a hospital based dental clinic. At this level serves as a staff assistant, assisting the provider and utilizing techniques of four-handed dentistry. A $5,000 recruitment incentive may be authorized. The 2-page resume requirement does not apply to this occupational series.

Responsibilities include :

• Customer Service : Shows courtesy, respect and a positive attitude for patients, co-workers, and the public. Provides assistance to customers with questions or concerns, provide service recovery.
• Chairside Assisting : Set up operatory for planned dental procedure and cleans dental unit for timely turnover. Pass instruments safely, accurately, and efficiently. Keep operative field clear of debris and retracts oral tissues effectively and comfortably.
• Dental Imaging : Images are characterized by diagnostic quality, accurately oriented and exposed. Dental imaging safety techniques are utilized, and retakes are minimized.
• Infection Control and Equipment Sterilization : Demonstrate proper infection control procedures in setting up and cleaning up operatories.
• Clerical Functions : Assist patients in scheduling appointments. Assist in filling gaps in the doctor's schedule due to late cancellations and failed appointments. Assists dentist in charting findings and treatment plans in patient records.
• Information Management : Maintain patient confidentiality per HIPAA with written and verbal information. Follow computer security regulations.
• Patient Safety : Modifies care as necessitated by patient's age and abilities (patient transfer and position). Provide accurate and understandable instructions to patients.
• Employee Education : Complies with Employee Education requirements. Completes mandatory annual safety training sessions.
• Dental Laboratory Functions : Coordination of Dental Laboratory cases with the doctor and the laboratory.
• Direct Patient Care : Provide post-operative and another appropriate patient education. Four-handed dental procedures, assisting the dentist. Work directly supporting the GS-8 supervisory dental assistant and Hygienist during patient care. Chairside assistant to all specialty providers. Clean & Polish or dental appliances / prosthetics.

Work Schedule : 7 : 30am - 5 : 00pm Monday - Thursday, 7 : 30am - 4 : 00pm Friday, every other Friday off

Compressed / Flexible : Available, every other Friday off

Telework : Not Available

Virtual : This is not a virtual position

Functional Statement # : 000000

Financial Disclosure Report : Not required

Recruitment Incentive : A $5,000 recruitment incentive may authorized for highly qualified applicants.

Requirements :

Conditions of Employment :

You must be a U.S. Citizen to apply for this job.

All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.

Selective Service Registration is required for males born after 12 / 31 / 1959.

Must be proficient in written and spoken English.

You may be required to serve a probationary period.

Subject to background / security investigation.

Selected applicants will be required to complete an online onboarding process.

Must pass pre-employment physical examination.

Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Complete all application requirements detailed in the "Required Documents" section of this announcement.

Qualifications :

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04 / 28 / 2022.

Basic Requirements :

United States Citizenship : Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Experience : Six months experience that demonstrates the applicant's ability to perform the work, or provides familiarity with the work - OR- Education : Successful completion of a 1-year dental assistant program accredited by the American Dental Association's Commission on Dental Accreditation (CODA) - OR- Experience / Education Combination : Equivalent combinations of experience and education are qualifying.

Certification : Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field.

Grade Determination :

GS-03 : Experience : None beyond the basic requirements.

Assignment : Employees at this level serve in dental assistant career development positions. It is expected that they receive guidance from more experienced staff members for more complex patient issues and require daily close supervision.

GS-04 : Experience : In addition to the basic requirements, 1 year of experience at the next lower level, OR 2 years of education above high school that included completion of a dental assistant program accredited by the American Dental Association's Commission on [Dental] Accreditation [(CODA)]. In addition, the candidate must demonstrate the following KSAs : Basic knowledge of infection control and safe instrument handling Basic knowledge of dental procedures and medical emergencies Ability to perform basic radiographic image capture and processing / retrieval Basic knowledge of maintenance, care ,and storage of dental equipment. Basic knowledge of patient privacy requirements.

Assignment : Employees at this level serve as developmental staff dental assistants. It is expected that they receive guidance from more experienced staff members for more complex patient issues and require daily and direct contact at the site of work from the assigned supervisor.

GS-05 : Experience or Education : (1) In addition to the requirements listed at GS-4 above, applicants must demonstrate] at least 1 year of experience [equivalent to] at the next lower grade level that demonstrates the core competencies described at that level. OR, (2) Successful completion of a full 4-year course of study that included or was supplemented by completion of a dental assistant program by CODA.

In addition to meeting paragraph (1) or (2) above, the applicant must demonstrate the following KSA's :

Knowledge of anatomy and ability to evaluate diagnostic quality. Broad knowledge of common medical emergencies and vital signs measurement. Basic] knowledge of instruments, materials , and standardized dental procedures. Ability to learn and utilize software programs used within VHA. Basic communication skills to provide patient instructions according to established protocol.

Assignment : Employees at this level serve as staff dental assistants [for routine dental procedures. Direct supervision is given for any complex patient procedures from more experienced dental assistants or the treating dentist].

GS-06 : Experience. At least 1 year of experience equivalent to the next lower grade level (GS-05) demonstrating the core competencies described at that level. In addition, the candidate must demonstrate the following technical KSAs :

Ability to identify normal oral anatomy. Advanced knowledge of instruments, materials, and standardized dental procedures used in all phases of restorative, surgical, endodontic, and periodontal care and procedures. Ability to monitor and perform basic interpretation of vital signs. Ability to independently provide procedure-specific patient education and appropriate referral of patient concerns to treating dentist. Ability to capture standard and special dental images of good diagnostic quality in traditional or digital formats. Ability to perform maintenance on dental equipment used for routine and specialty dentistry. Ability to enter and retrieve data utilizing electronic dental records. Ability to perform dental assistant-appropriate laboratory procedures.

Assignment. Employee serves at the full performance level with the ability to perform full range of duties with some independence in assigned specialties, with indirect supervision from the lead dental assistant, dental assistant supervisor or treating dentist.

Assignments at this level include but are not limited to : using the concepts of four-handed dentistry; assists with specialty procedures including oral surgery, periodontal therapy, endodontic, prosthodontic and implant placement and restoration; anticipates surgeons / specialists needs at each stage of treatment; takes preliminary impressions; selects and manipulates a variety of gypsums and waxes; pours, trims and evaluates the quality of diagnostic casts; fabricates custom trays.

References :

VA Handbook 5005 / 46, Part II, Appendix G36.

Physical Requirements : Work involves regular and recurring exposure to potential hazards of radiation