Talent.com
Communication Operator
Communication OperatorCambridge Health Alliance • Everett, MA
Communication Operator

Communication Operator

Cambridge Health Alliance • Everett, MA
14 days ago
Job type
  • Part-time
Job description

Summary:

Under the general supervision of the Communications Center Supervisor, the Communications Operator performs routine, emergency and special communications procedures using PC based telephone and data programs to support all CHA hospitals, health centers & administrative offices. Operators handle telephone inquiries from patients, community at large and CHA clinicians and staff and provide accurate information and/or telephone transfer services to the appropriate person or department.

The Communications Operator accesses on-line directories, on-call schedules, policies and procedures; assists in locating physicians and staff within a fast paced centralized Communications Center. Essential job functions include greeting customers over the telephone with a professional and helpful attitude, accurately handling time sensitive communications requests, efficiently using resources, demonstrating a high level of teamwork, paying attention to detail, and processing multiple tasks between different functions.

Qualifications:

  • High School diploma or equivalent.
  • Able to read and write English and follow instructions.
  • Minimum of 1 year experience operating computerized telephone operator switchboard equipment and personal computer with 6 months having been in direct customer service interaction (via telephone) in a fast-paced, high pressure service environment; familiar with beeper paging units.

Please note that the final offer may vary within the listed Pay Range, based on a candidate's experience, skills, qualifications, and internal equity considerations.

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality. At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
Create a job alert for this search

Communication Operator • Everett, MA

Similar jobs

Global Head of Communication Surveillance & Compliance

FinancialnarrativeBoston, MA, United States
Full-time

A leading financial services firm in Boston seeks a Vice President for Communication Surveillance Compliance.This role entails overseeing a global surveillance program, managing multi-regional team...Show more

 • Promoted

Operator I Wastewater Transport

Massachusetts Water Resources AuthorityChelsea, MA, USA
Full-time
Quick Apply

Are you looking to make a meaningful impact on public health and the environment? Join the MWRA team! We deliver some of the nation's highest-quality drinking water to 3 million residents, restored...Show more

Owner Operator Class A

YANKEE FREIGHT SYSTEMS LLCRevere, MA, US
Full-time
Quick Apply

Hello,we are Yankee Freight - a trucking company with years of experience in hauling dry freight over the road, with 24/h dispatch to keep track of the market assuring our drivers get the best spot...Show more

Earn Growth Specialist (Marketing, BD & Ops)

BinanceDorchester, MA, United States
Full-time

Binance Marketing And Growth Specialist.Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users.We are trusted by ...Show more

 • Promoted

Motor Transport Operator

U.S. ArmyBrockton, Massachusetts, United States
Full-time +1
Quick Apply

Motor transport operators are primarily responsible for supervising or operating wheel vehicles to transport personnel and cargo.They are the backbone of the Army’s support and sustainment structur...Show more

Machine Operator

Prysmian GroupTaunton, Massachusetts, United States
Full-time
Quick Apply

Prysmian is the world leader in the energy and telecom cable systems industry.Each year Prysmian manufacturers thousands of miles of underground and submarine cables and systems for power transmiss...Show more

Sports Videographer

DanceBUG Inc.Boston, MA, US
Full-time
Quick Apply

Sports (Dance) Videographer / Camera Operator Duration:.February – June 2026 Location: Nationwide travel across the U.Day + Travel Pay + All Expenses About DanceBUG DanceBUG is the industry leader ...Show more

Communication Dispatcher II

InsideHigherEdBoston, Massachusetts, United States
Full-time

Jul 2025 Eastern Daylight Time.The Dispatcher II position is an entry level, uniformed non-sworn, support position for the University Police Department.Under general supervision of the Dispatch Sup...Show more

 • Promoted

CVRM Science Communications Director

AstraZenecaBoston, MA, United States
Full-time

Join Us as CVRM Science Communications Director at AstraZeneca.Embark on a career that will harness your passion for science and communication to make a real difference in the lives of patients glo...Show more

 • Promoted

Strategic Associate Director, Medical Communications

IpsenCambridge, Massachusetts, United States
Full-time

A global biopharmaceutical company is seeking an Associate Director, Medical Communications and Publications.This role involves leading scientific communications and overseeing all locally develope...Show more

 • Promoted

Overnight Monitoring Center Operator

Wayne AlarmLynn, MA, United States
Full-time +1

New Hire Videos!: https://youtu.HlSrnrJJEY Job Description: When you join our team.You benefit from the support, training, and career growth we offer.We succeed by hiring sharp-minded, motivated in...Show more

 • Promoted

Transportation Delivery Operations Supervisor, 3rd Shift

Staples, Inc.LAWRENCE, Massachusetts, US
Full-time

Shift - 12:00am-8:30am/Monday-Friday.Staples is business to business.Our supply chain team is dedicated to meeting our customers’ needs both now and in the future.By pairing innovative technology w...Show more

 • Promoted

Tenure-Track: Network Science & Communication

Northeastern UniversityBoston, MA, United States
Full-time

A prestigious global research university in Boston seeks an Assistant Professor in Network Science to engage in impactful research and teaching.The role emphasizes social networks in communication ...Show more

 • Promoted

Packaging Line Operator

Downeast Cider HouseEast Boston, MA, US
Full-time
Quick Apply

Packaging Line Operator Location:.East Boston, MA (in the Boston Harbor Shipyard) Schedule: Full-Time, 8-hour shifts Monday-Friday, first shift (7 am-3 pm), second shift (3 pm-11 pm) *Availability ...Show more

Switchboard Operator

Signature HealthcareBrockton, MA, United States
Part-time

Operates a multi-position switchboard, including paging and beeper systems.Must be able to speak the English language in an understandable manner and convey information effectively through written ...Show more

 • Promoted

Remote Operator (U.S.-Based Only)

creative circle group LLCBoston, MA, United States
Remote
Full-time

Based Quick Process) Job Description Please read before applying.We are hiring a Remote Operator for ongoing work.This is a remote position, open only to candidates currently living in the United S...Show more

 • Promoted

Call Center Operator

The Brigham and Women's Hospital, Inc.Jamaica Plain, MA, United States
Full-time

Site:The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts ...Show more

 • Promoted

Price Reporter - Metals (Remote)

FastmarketsBoston, MA, United States
Remote
Full-time

Price Reporter - Metals (Remote)Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for...Show more