Job Description
Job Description
The Certified Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in South Texas Buick GMC as a care-giver for their vehicle safety and reliability.
Responsibilities
- Performing vehicle repair and / or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
- Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
- Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.
- Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
- Documenting work performed on each vehicle on the repair order.
- Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
- Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.
- Providing an exceptional customer experience to drive loyalty
Requirements
High School diploma or equivalentASE Certification2+ years experience as an automotive technicianAttention to detailOrganization and follow-up skillsValid in-state driver’s license and have and maintain an acceptable, safe driving recordOpportunities for career growth
Our Employees have many choices for career growth and development after success in a Service Technician role. Opportunities may include :Master-Certified TechnicianService AdvisorService ManagementBenefits :
Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and complementary InsurancesEmployee Discounts in Sales, Service and Parts Department