Job Description
Job Description
Description : POSITION SUMMARY :
Reporting to the Commissary Office Manager, this position works on site at various Commissary offices working with the Commissary Plant managers, assistant managers and supervisors. This position is responsible for preparing daily orders, production sheets, invoices, packing lists, pick tickets and other paperwork needed for order fulfillment and delivery. Clerical responsibilities include helping customers on the phone with orders and questions, maintaining employee records and files, inputting orders into the computer system, confirming orders by phone or fax, and other general duties that contribute to the operation of the commissary office.
ESSENTIAL FUNCTIONS :
- Prepares and prints various production sheets with thoroughness and accuracy for each department.
- Prepares all packing lists, pick tickets, special order forms, and all related paperwork for production needs and deliveries.
- Answers all incoming phone calls, helps customers orders and questions, completes order process accurately and assures complete customer satisfaction.
- Utilizes Company’s inventory system to route orders for delivery, process invoices, and direct any special instructions to the proper department or supervisor for follow up.
- Assists employees with requests such as purchasing movie tickets, placing special orders, assisting with forms sent by the administrative office, and other situations that arise.
- Maintains the petty cash box and sends the proper paperwork to the administrative office on a timely basis.
- Knowledgeable of basic computer navigation skills in a variety of programs and applications, scanning documents, and knowledge of Word, Excel, Windows Office
OTHER FUNCTIONS :
Orders supplies for the office as required.Posts all incoming notices from the Administrative office for employees. Maintains the bulletin boards in a neat and appealing manner.Maintains the necessary files at the unit office.Handles all clerical responsibilities within the scope of their duties and upon approval by the Commissary Office ManagerPerforms various other duties as assigned.Requirements : QUALIFICATIONS :
Scheduling :
Regular Schedule 8am-5pm Monday-FridayAvailable to work as early as 7 : 30amAvailable to work Monday through Sunday and holidaysPhysical Ability :
Must be able to lift up to 15 poundsOccasional lifting of 20 to 30 poundsStanding / walking up to 4 to 5 hours a dayReaching / bending frequentlyGood speech and hearing necessary for talking on the telephone and communicating with staff, employees, managers and the general publicMental Ability :
Numerically inclinedAccurate with numbers and informationAbility to handle confidential information and cashProblem solving abilityGood customer service skillsAbility to multitaskDetail OrientedPre-Employment Requirements :
Must pass drug screening testMust also have passed a TB test Dated / Issued within 12 months of date of hire OR Dated / Issued at the age of 16 or older.Environmental Conditions :
Works mainly in small officeWorks in a production plant environment (Hot, Cold, Noisy)Education :
High School diploma or equivalentExperience :
Some experience working in an office environment is suggestedDesired Skills :
Good communication skills (oral and written)Good interpersonal skillsGood attitude and desire to promote and achieve excellent serviceComputer experience with Word, Excel, Google DocsSelf-development skills (desire & ability to learn)Ability to handle cashStrong clerical skills10 key by touchDesired Attributes :
Supports & displays Core Values - Committed, Humble, Integrity, Passionate, SupportiveAbility to plan / organize workloadAccurate with calculating and computating numbersPleasant telephone voiceAbility to work under minimal supervisionAbility to handle confidential informationTeam playerAbility to work in a fast-paced environmentDisclaimer :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.