Operations Supervisor, Warehouse

Job Description

Job Description

Company Overview

Riverstone Logistics (RLX) is committed to being an honest, reliable, dependable freight forwarding partner. Every day we are focused on fulfilling our Purpose of using our God-given talents and opportunities to love our neighbors, serve our communities, and improve our industry.

RLX provides final mile deliveries through dedicated and network models for various clients across the United States. We love working with new clients that are looking to enhance their customer experience through final mile deliveries.

Headquartered in Charlotte, North Carolina, RLX currently has over 700 employees and is always looking for new employees that demonstrate leadership capabilities and exceptional communication skills to grow with us at our home office as well as client sites across the United States.

Position Summary

The Assistant Warehouse Manager supports the Warehouse or Location Manager to ensure the operational efforts of an individual client location under limited supervision. This position participates in the development and implementation of location policies and procedures. He / she partners with current motor carriers and a pipeline of potential motor carriers to maintain client capacity. The Assistant Warehouse Manager also conducts operational analyses and audits current procedures to improve operations efficiency and client satisfaction. The Assistant Warehouse Manager will spend most of his / her time in the office or warehouse maximizing the performance of the site.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following :

Oversight of the daily operations and ensure daily objectives are being met

Act as a Location’s point of contact in absence of Warehouse / Location Manager

Support the implementation of Lean Six Sigma throughout the warehouse

Enforce company compliance standards

Ensure the planning and scheduling of distribution services are executed in a timely manner

Manage and perform activities related to dispatching, routing, and tracking transportation

Support an environment that fosters open and positive team communication

Build a strong rapport with our service providers and clients

Communicate daily / shift goal of facility and group(s); communicate and implement plans to obtain operational goals; work with and motivate employees to ensure goal achievement; provide progress or constraint updates to management and implement corrective measures as needed

Enforce location safety management plans

Delegate and appoint work amount the team

Manage a team of up to 4 direct reports (punctuality, performance PTO, discipline, coaching, etc.)

Interview, train, select employees

Determine the pay and the hours of work

Make independent discretion and judgement

Performing other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

Associate degree or comparable work-related experience preferred

Ability to prioritize and organize work, along with a strong follow-up, analytical, problem-solving, and sound decision-making skills

Ability to effectively communicate in both verbal and written forms with customers, employees, peers, and management.

Create and maintain professional relationships within all levels of the organization (peers, workgroups, customers, supervisors)

Work independently with minimal supervision

Work independently and as a member of a team

Flexibility to operate, and self-driven to excel, in a fast-paced environment

Capability to multi-task and highly organized with excellent time management skills

Detail-oriented with excellent follow-up practices

Intermediate computer skills

Exposure to Lean principles, systems, and tools

Non-Essential Duties and Responsibilities

The non-essential functions include, but are not limited to the following :

Speaking with Motor Carriers and ensuring compliance

Communicating with other departments on updates, meetings, and other as needed

Ability to make sound decisions

Ability to adapt to any changes at the client or company level

Ability to embrace new technology

Preferred Qualifications (Knowledge, Skills, and Abilities)

Bachelor's degree in logistics, supply chain, or related field preferred

Two (2) years or more of experience in logistics, warehouse, or industry-related field preferred

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to remain stationary for long periods of time and to communicate effectively with coworkers and outside stakeholders in person, on the telephone and via email and other computer-related messaging. The employee is occasionally required to maneuver about the work areas and move / manipulate various objects. This position may require extended work hours and travel.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Riverstone Logistics is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Riverstone Logistics also complies with the Immigration Reform & Control Act and E-Verify, so we ask that you bring the appropriate documents to confirm your authorization to work in the United States with you upon request.