Customer Service Representative

The CSR role is to provide exceptional service to our clients and potential clients.  They should be knowledgeable to banking products and services, handle inquiries and resolve issues while protecting the Bank's image.

Essential Job Functions :

Assist clients with account related requests : account opening, funds transfers, stop payments, wire requests, issuing cards, safety deposit boxes, ordering checks and online banking.

Research and resolve customer problems and act as a liason between other departments when necessary.

Follow all Bank and Regulatory Compliance.

Other duties as requested.

Education, Experience and Certifications :

High School Diploma

Abilities, Skills and Work Conditions :

Written and oral communication skills, task management, and organizational skill are a must.

Teamwork skills.

Working knowledge of Bank policies and regulations.