Store Leader (Store Manager)

Store Leader

Activate is a technology company building interactive gaming facilities across the US, Canada, and beyond into the global market. We take entertainment into the future by fusing technology and physical activity to create live-action gaming experiences. We are looking to expand our store operations team with an addition of a Store Leader at our brand new store at 4976 Dublin Blvd, Dublin, CA 94568.

The Store Leader at Activate works under the direction of the Regional Leader and plays a critical role leading a team that will deliver excellent customer experience in a dynamic and fun environment. The Store Leader should demonstrate strong leadership, customer service skills, the ability to work well both in a team and individually, and a curiosity for all things tech and gaming related.

Essential Duties and Responsibilities

Operations and Maintenance

• Oversee day to day operations including interpreting and communicating company expectations; must be flexible and available to address issues that may arise
• Create a lasting experience with customers and ensure their satisfaction is a top priority
• Effective understanding of key performance indicators
• Help maintain brand consistency through positive customer experiences and local event involvement
• Perform regular general inspections of front desk and gaming areas
• Perform daily cleaning and maintenance duties in compliance with company standards
• Responsible for preventing security or safety concerns by adhering to outlined procedures, providing training to employees and identifying risks that may exist
• Provide regular updates to Regional Leader on store operations, facility issues and suggest areas for improvement
• Oversee the day-to-day maintenance process flow required for the facility
• Audit and own the inventory process flow, managed by the Team Lead for maintenance, merchandise, and vending products

Team Leadership

Working Environment :

The Qualifications :

The Perks :

Successful completion of a criminal record check is a condition of employment for this position.

Activate is an equal opportunity employer. All qualified applicants will receive consideration for employment. Activate is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities. To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com which is an email monitored for this purpose.

We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.