Café Counter - Starting Wage $18.95 / hr
East End Cooperative IncPittsburgh, PA, US30+ days ago
Job type
- Full-time
Job descriptionEnsure that food quality, quantity, freshness, and presentation meet all Café standards. Ensure that cross contamination does not occur either with food allergens from dish to dish or unsanitized objects coming in contact with sanitized surfaces or ready to eat foods. Efficiently prepare all assigned Counter items on basis of need. Ensure that production is done using correct measuring devices and all recipes are accurately followed. Confirm that all cooked Counter ingredients are prepared properly and take appropriate action if corrections need to be made. Help maintain and update Counter recipes and production batch lists and report any discrepancies or inaccuracies. Pull expired or low-quality items and ensure the loss is accurately recorded. Maintain a fresh, full, and appealing salad bar. Ensure fresh and appealing displays by keeping cases, well-stocked, and properly rotated. Accurately package, weigh, and price Grab and Go items in a neat and clean manner. Maintain attractive, fully stocked and rotated displays, fronting and facing throughout shift. Maintain accurate, uniform, up-to-date department labeling and signage. Check Special Orders board at the beginning of each shift and ensure that correct prep and production are completed to fulfill orders. Advise Café Manager or Supervisors of any supply needs. Accurately and consistently fill out all checklists, logs, and records to ensure good processes are maintained. Create and update daily production list and communicate food prep to prep or hot cook. Follow all health and safety protocol according to EEFC policies and health code standards. Follow and comply with all Weights and Measures procedures and protocol. Assist with maintaining accurate up-to-date records of cost of preparing Counter items as directed by Supervisors. Research and develop new recipes to recommend to Supervisors. Assist with other food production and preparation tasks as directed by Supervisors. Maintain work and sales area in a clean, organized, and safe manner throughout the entire shift. Follow all health and safety protocol according to EEFC policies and health code standards. Follow storage and labeling procedures in kitchen at all times per EEFC and health department standards. Ensure accurate completion of daily cleaning tasks. Empty trash, recycling, and compost as needed throughout shift. Operate all equipment in a safe and appropriate manner. Advise Café Manager or Supervisors of equipment repair and replacement needs. Safely use knives and other equipment following EEFC and café policies. Assist with other maintenance tasks as directed by Supervisors. Maintain excellent and clear communications with Café and other department staff to assure smooth work flow and operations. Maintain confidentiality of all Café recipes. Actively engage and assist customers in a prompt, friendly, courteous manner and refer them to other staff when necessary. At least 1 year of experience in a café, restaurant, coffee house, juice bar, or customer service business. Must enjoy interacting with and serving the public. Must have a friendly and outgoing personality and a positive attitude. Ability to handle multiple demands and stay calm. Professional appearance and behavior. Ability to perform routine, repetitively tasks accurately and safely. Demonstrated ability to work independently as well as within a team. Excellent verbal and written communications skills. Organized and methodical in action. Ability to follow instructions and procedures. Accuracy and attention to detail. Effective time management skills. Ability to work with a sense of urgency to meet timelines and goals. Strong work ethic and integrity. The ability to be reliable for regular scheduled shift work. Willingness to work early mornings, evenings, weekends, and holidays. Interest in cooking natural, organic and vegetarian specialties. Familiarity with natural foods. Excellent understanding of making quality food from scratch. Ability to learn basic knowledge of all products carried in the department. Ability to understand and communicate quality goals and ingredient information to customers. Manual dexterity with hazardous equipment. Proper handling and use of knives and other cutting equipment. The ability to handle and touch all different kinds of food. Willingness to taste various products in order to expand knowledge base. Ability to work in close quarters with other people. The ability to work in a fast paced environment which may include exposure to noisy, wet, humid, cold, or hot conditions. The ability to chop food for hours at a time. General mobility requirements include the ability to : stand or walk for several hours at a time; lift up to 50 lbs. on a regular basis and 75 lbs. with assistance using safe lifting techniques; push and pull carts weighing up to 100 pounds; twist, turn, squat, and bend frequently; reach above and below shoulders; do repetitive motions; hand and wrist mobility including the ability to repetitively grasp objects; visually read fine print; visually read a computer screen for long periods of time; climb a ladder. At least 2 years’ experience in a café, restaurant, coffee house, juice bar, or customer service business. Excellent understanding of quality food production from scratch and fundamental cooking techniques. At least 1 year of experience with knife skills and proper cutting techniques.
Job Description
Job Description
Description : Purpose
To perform all functions relating to producing high-quality beverages in a quick, friendly, and efficient manner, and to maintain a fresh, full and appealing salad bar. To contribute in achieving department goals for sales, margin, labor, and exceptional customer service.
Responsibilities
I. General
- Follow the Core Values as defined by EEFC's Core Value statement.
- Provide exemplary customer service to both customers and staff.
- Accurately communicate what the Co-op is and the process for becoming a member.
- Familiarity with store layout, products, and services.
- Familiarity and understanding of emergency procedures.
- Stay up to date with current storewide and departmental communications, policies, notices, and logs.
- Abide by Co-op policies as delineated in the Employee Handbook.
- Willingness and ability to learn to meet the changing needs and requirements of the job.
II. Departmental - Food Preparation and Production
III. Departmental – Maintenance, Sanitation, and Safety
IV. Departmental – Other
Requirements :
Required Skills and Qualifications :
Desired Skills and Qualifications :
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