Senior Customer Success Supervisor

Senior Customer Success Supervisor

Medical device company near downtown Fort Worth is adding a Senior Customer Success Supervisor to their team!!

Ideal candidates will have :

• 3-5 years of experience in a customer service / success role
• Proven experience in customer and order management - accurate entry, fulfillment, and invoicing of customer orders; partner with 3PL logistics; oversee returns
• Previous experience in hiring, leading, and coaching customer service teams
• Excellent Customer service and interpersonal skills for both internal and external customers
• Strong knowledge of ERP systems (Microsoft Dynamics GP, SAP S / 4HANA preferred) and CRM tools (Salesforce) preferred
• Robust EDI experience (850, 855, 856, 810, 940 / 945, 820, 852)

Direct Hire

M-F, 8a-5p

$75-85K DOE

Please send your resume to ambra.cole@expresspros.com