Division : Eskenazi Health
Sub-Division : Hospital
Req ID : 24253
Schedule : Full Time
Shift : Days
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Non-Exempt
Job Role Summary
The Certified Medical Assistant II provides patient care which takes into account patient response to the care provided, patient needs, problems, capabilities, limitations, and progress toward goals. Alters activities / behaviors to ensure adequate care appropriate to the age of patients served (i.e., pediatric, adolescent, adult, geriatric).
Proactively contributes to Eskenazi Health's mission : Advocate, Care, Teach and Serve with special emphasis on the vulnerable populations of Marion County. Models Eskenazi Health values
Essential Functions and Responsibilities
- Monitors follow-up of tests and lab studies done and notifies provider
- Performs point-of-care testing, including pertinent quality control testing, documenting results
- Prepares and administers medications (with exceptions per organizational or site-specific guidelines) with provider written order
- Demonstrates competence / accountability in the administration of medications, treatments, performing tests
- Changes / applies dressings, removes sutures, other minor procedures
- Performs CPR when needed
- Accurately, legibly, legally documents findings, services provided (including medication administration), education / instructions given, completes other required documentation
- Cleans rooms after each patient exam
- Answers phones / makes phone calls as needed / directed
- Helps maintain clinic flow
- Operates standard office equipment
- Schedules appointments
- Maintains supplies and equipment (stocking / ordering) including routine stocking of exam rooms
- Alters activities / behaviors to provide population-specific and age-specific care
- Maintains required certifications (organizationally and as required by site)
- Assists with the orientation of other staff members including Medical Assistant Externs
- Must sit together with Clinical Team
Job Requirements
High School Diploma or equivalentGraduation from an education program for the medical assistant requiredRegistered or Certified Medical Assistant and 2 years of experience requiredCPR certification (American Heart Association Healthcare Provider CPR certification is preferred)Current TB Education certification is preferredKnowledge, Skills & Abilities
Ability to assess age-specific and population-specific needs of patientsKnowledge of various standard lab and medical proceduresBasic knowledge of medical terminologyKnowledge of ICD-9 / CPT codingKnowledge of health care insuranceBasic computer skillsBasic mathematic skillsAbility to recognize emergent situations and act appropriatelyAbility to understand and carry out written ordersAbility to stand / walk for extensive periods of timeExhibit hand-eye coordination and manual dexterity when working with patients and / or equipmentAbility to appropriately interact with patients from all economic, educational, social, cultural, ethnic backgroundsAbility to work in an environment with exposure to potentially dangerous / infectious materials and situationsAccredited by The Joint Commission and named as one of Indiana's best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city's primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the only verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.