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Sr Manager Business Program- Early Talent

TD BankMount Laurel, NJ, US

1 day ago

Job type

Full-time

Job description

Senior Manager Business Program

The Senior Manager Business Program oversees a multi-faceted function of professionals and provides strategic guidance in operationalizing the business specific related programs that meet the organization's mandate. The Senior Manager Business Program manages a program for particular specialized functional area in the achievement of the business sales / service strategy.

Depth & Scope :

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any / all disciplinary actions, as required
Oversees and leads a highly complex, and diverse function for an area of significant risk, complexity or scope
Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas
Facilitates key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and / or deliverables / frameworks / short to long term goals etc.)
Sets operational team direction and collaborate with others to execute on common goals
Focus on longer-range planning for functional area

Education & Experience :

Undergraduate degree and / or

10+ years relevant experience

Advanced knowledge of multiple disciplines, strategy development, consulting principles, lines of businesses supported, banking industry, and product / customer markets

Knowledge of current and emerging competitor and market trends

Knowledge of risk management environment, standards and regulations

Ability to contribute to strategic direction of the function and provide advice to senior leadership

Ability to forecast initiatives and demand in order to develop annual strategic plan

Skilled in managing budgets, P&L and resource allocation

Advanced ability to lead, plan, implement and evaluate program / project activities to ensure completion of initiatives

Skilled in talent development and performance management

Ability to exercise sound judgement in making decisions

Ability to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skills

Ability to communicate effectively in both oral and written form

Ability to work collaboratively and build relationships across teams and functions

Skilled in using analytical software tools, data analysis methods and reporting techniques

Ability to analyze, organize and prioritize work while meeting multiple deadlines

Ability to work successfully as a member of a team and independently

Ability to handle confidential information with discretion

Preferred Qualifications :

Leadership experience

Early Talent Management background

Human Resources experience

Strong business acumen

Presentation experience

Experience engaging with multiple business leaders / partners

Customer Accountabilities :

Oversees a team of professionals providing program and control related services and advice to partners

Oversees the execution of annual specialized business processes and ongoing evaluation of organizational programs, methods and processes to ensure that design aligns with the purpose, values and strategies of the business / function / organization

Acts as a key reference point and subject matter expert for programs and processes relating to area of expertise

Provides business subject matter expertise on various organizing committees in the development and delivery of programs, as appropriate

Liaises with other subject matter experts, internally and externally, to understand and interpret applicable legislation / regulations relating to program administration

Ensures business and partners are provided with high quality advice and support

Oversees all program administration activities, ensuring co-ordination of changes, monitoring the effectiveness, timeliness and accuracy of program delivery

Coordinates department compliance with overall division guidelines as well as regulatory agencies

Identifies key metrics and criteria for success and ensure appropriate reporting mechanisms are established and implemented

Provides operational leadership for the effective management of organization-wide programming, developing and implementing best-in-class solutions that are scalable in support of organization and business partner goals

Responsible to ensure effective communication to employees and leaders on operational policies, programs, processes and standards as well as improving work processes and finding efficiencies through new initiatives

Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues / points of interest

Supports the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit

Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and / or guidance as appropriate

Shareholder Accountabilities :

Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale

Plans and executes on strategic activities, review and communicate results, and adjust tactics accordingly

Executes on the annual business plan to deliver results aligned with business strategies

Manages overall budget, revenue and expenditures, meet business objectives while increasing efficiency and effectiveness

Proactively identifies key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations and work closely with team to execute and implement

Monitors and communicates the effectiveness of delivery strategies, programs, and practices related to own area of expertise

Protects the interests of the organization identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Ensures employees are knowledgeable; and assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

Employee / Team Accountabilities :

Contributes to the development of business segment and / or enterprise functional strategic priorities within their operational area or field of specialty

Develops annual and / or long term plans for own area and influences plans well beyond area managed

Responsible for management of the overall team providing both leadership and guidance

Sets targets and objectives for the team, and deliver results

Grows team expertise to align with business / enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered

Leads a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and provide regular input into employee assessments and development plans

Leads the process of setting performance objectives for the team; track, monitor and effectively address and / or reward performance in a timely manner

Manages employees in compliance with all human resources policies, procedures and guidelines of conduct

Shares knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams

Supports an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes

Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives

Establishes and foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives

Acts as a brand ambassador for your business area / function and the bank, both internally and / or externally

Physical Requirements :

Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%

Domestic Travel Occasional

International Travel Never

Performing sedentary work Continuous

Performing multiple tasks Continuous

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Sr Program Manager • Mount Laurel, NJ, US

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