Vice President of Operations

YOUR ROLE

Accountable for fiscal and operational oversight, leadership, and management of our Luxury and Beauty vertical. This role is responsible for driving sales of diverse products and services in large markets to achieve growth and profitability goals. Ensures compliance with company policies, ISO standards, and all applicable regulatory guidelines, while modeling the organization’s guiding principles and core values.

WHAT ARE YOU GOING TO DO?

• Regional Leadership : Oversee, lead, direct, and manage the fiscal and overall operations of a region to ensure growth and profitability goals and objectives are met.
• Business Development : Responsible for business development, sales, marketing, and new account development to ensure maximimum revenue is generated to achieve profitablity goals and objectives.
• Resource Planning : Plan and implement appropriate resources (staffing, training, equipment, and systems) to ensure contractual compliance and delivery of quality services that exceed customer expectations.
• Team Guidance : Provide the region operation's team with daily guidance, leadership, and overall support to the regional operations team on operational, communication, revenue enhancement, HR, procedures standardization, systems applications and process execution matters.
• Goal Setting : Collaborate with the region management team to establish regional and local goals aligned with the business plan.
• Policy Development : Develop and execute policies, plans, and programs to meet organizational needs.
• Cross-Functional Collaboration : Work with sales, marketing, customer service, operations, IT, and corporate administration to ensure efficient operations.
• Financial Oversight : Review and evaluate regional P&L performance, setting short-term goals to address budgetary shortfalls.
• Continuous Improvement : Develop and implement continuous improvement methodologies in service, profit, and growth.
• Customer Relations : Build and maintain customer relationships, ensuring high service and operational standards.
• Sales Support : Assist region with sales presentations, customer bids, and promotion of company products and services.
• Compliance : Ensure compliance with company policies, ISO standards, and all applicable regulatory laws and guidelines.
• Talent Development : Oversee and manage the professional development and productivity of direct reports to ensure proper goals , training, professional development and projects standards are met.
• Performance Management : Conduct annual performance reviews for direct reports and address employee performance issues promptly and directly in accordance with Company policy.
• Technology Awareness : Keep abreast of emerging technology changes and innovations through formal and informal study, reading business and professional publications, networking and participation in professional organizations.
• Other duties : Perform other duties as assigned.

WHAT ARE WE LOOKING FOR?

Preferred :

Skills :

Computer Skills

TRAVEL REQUIREMENTS

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.