Instructional Designer

Job Description

Job Description

Title :

Instructional Designer

Department / Office :

Global Professional Development, IAAPA HQ, Orlando, FL

Reports To :

Senior Director, Professional Development & Education

Overall Responsibilities :

The Instructional Designer plays a pivotal role in the Global Professional Development & Education team, responsible for designing, developing, and maintaining high-quality online and instructor-led learning programs, along with supporting materials. This position requires a blend of creativity, technical proficiency, collaboration, and organizational skills to deliver engaging and effective learning experiences tailored to the evolving needs of the attractions industry.

In addition to hands-on design work, the Instructional Designer will serve as a project manager for learning design projects executed by external contractors, partners, or vendors, ensuring alignment with IAAPA’s standards, timelines, and strategic goals.

Reporting to the Sr. Director of Professional Development & Education, the Instructional Designer will collaborate closely with all members of the Global Professional Development team to support the success of IAAPA’s professional development initiatives.

Essential Duties :

• Instructional Design :

Design and develop learning content in collaboration with SMEs, committees, and external partners.

Manage instructional design projects, including managing communication and deliverables, and maintaining quality control with vendors, partners, and contractors.

Conduct quality assurance and usability testing across platforms and devices.

Maintain organized documentation of learning materials, including source files, version histories, and update logs.

Key Performance Indicators :

Meet established course production targets as defined by the department’s annual goals, including the development and delivery of both online and instructor-led formats.

Consistently increase and maintain a high learner satisfaction rating across all courses, based on post-course evaluations and feedback.

Increase and sustain a strong rate of repeat learner engagement on a quarterly basis, demonstrating the continued value, relevance, and impact of IAAPA’s professional development offerings.

Ensure all learning materials meet high standards for clarity, accuracy, and instructional effectiveness.

Qualifications :