Cybersecurity Customer Success Manager

A company is looking for a Customer Success Manager (Enterprise).

Key Responsibilities

Establish and drive key technical / executive relationships with strategic customers

Manage post-sales relationships and coordinate across multiple teams to drive successful adoption of products

Conduct reviews and develop engagement plans for high-priority accounts

Required Qualifications

3+ years in Customer Success, Professional Services, or similar roles, preferably in cybersecurity or SaaS environments

Strong experience with project management and customer engagement tracking tools (Jira, Zendesk, CSP)

Familiarity with cybersecurity tools, network security, and cloud environments

Experience with Enterprise & Federal Accounts

BS / BA in a relevant field